LAURA McGEOGHEGAN
Dublin,IE
Summary
Reliable and hardworking professional with experience in customer service, claims processing, and moving operations. Skilled at resolving issues, handling tasks efficiently, and supporting teams in fast-paced environments. Strong work ethic and attention to detail.
Overview
3
3
years of professional experience
Work history
Swamper
Action Contents & Moving
Vancouver, Canada
2024.09 - 2025.09
- Streamlined moving processes through effective collaboration with team members.
- Operated hand trucks and dollies to ensure safe transport of heavy items.
- Secured truck loads using padding and strapping techniques.
- Trained new team members in safe handling procedures and customer interaction protocols.
- Adhered to safety protocols to minimise risks during packing and moving operations.
Intake Co-ordinator
IMA Solutions
Vancouver
2024.02 - 2024.09
- Established trust with clients through active listening and empathy while maintaining professional boundaries.
- Logged patient and medical information accurately into IMEC database, ensuring confidentiality.
- Facilitated communication between clients and service teams to optimise appointment scheduling and workflow efficiency.
Administrative Assistant
Animal Dermatology Specialists
Vancouver
2023.06 - 2024.02
- Streamlined daily operations by coordinating appointment scheduling and client communications.
- Processed insurance claims and maintained patient records, enhancing data accuracy.
- Managed medical supply inventory, ensuring consistent availability and reducing care delays.
- Assisted veterinarian with routine procedures, including taking vitals and preparing animals.
- Administered medication as directed during emergency situations.
Health & insurance Claims Agent
Forward emphasis
Malin Head
2022.11 - 2023.05
- Verified insurance policy details and coordinated with providers to expedite claim approvals.
- Processed patient claim appeals thoroughly, facilitating accurate benefit recovery and enhancing financial accountability within health insurance operations.
- Monitored claim submissions for eligibility criteria adherence, ensuring regulatory compliance.
Bartender/Waiter
Farrens Bar
MalinHead
2022.04 - 2022.10
- Verified identification to ensure compliance with legal age requirements for alcohol consumption.
- Demonstrated excellent multitasking skills under pressure, ensuring efficient service delivery.
- Maintained customer satisfaction through prompt and timely service.
- Delivered outstanding customer service, fostering repeat business.
Education
B.A - Business Management & Music
Maynooth University
MaynoothSkills
- Team Leadership & Coordination
- Customer Service & Client Relations
- Claims Documentation & Processing
- Safe handling & Moving Operations
- Time Management & Efficiency
- Problem Solving & Adaptability
References
References available upon request.
Affiliations
- Coaching minors at sports
- Owning personal baking business
- Sports + Fitness
Timeline
Swamper
Action Contents & Moving
2024.09 - 2025.09
Intake Co-ordinator
IMA Solutions
2024.02 - 2024.09
Administrative Assistant
Animal Dermatology Specialists
2023.06 - 2024.02
Health & insurance Claims Agent
Forward emphasis
2022.11 - 2023.05
Bartender/Waiter
Farrens Bar
2022.04 - 2022.10
B.A - Business Management & Music
Maynooth University