Ian Cusack
Cork
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly learning new skills.
Overview
18
18
years of professional experience
Work History
Airport Search Unit
DAA Cork Airport
Cork
12.2021 - Current
- Ensured that all passengers and their belongings were thoroughly screened in accordance with EU regulations.
- Conducted physical searches of passengers' luggage and other personal items.
- Performed random screenings of passengers' carry-on bags using X-ray machines or metal detectors.
- Interacted professionally with customers while providing courteous service and support.
Security Officer
Synergy Security Solutions
Cork
04.2019 - 12.2021
- Monitored surveillance cameras and responded to suspicious activity.
- Assisted in the development and implementation of security policies and procedures.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Customer Support Specialist
Voxpro International
Cork
08.2017 - 10.2018
- Provided technical support to customers by responding to inquiries and resolving issues in a timely manner.
- Assisted customers with product installation, troubleshooting, and usage questions.
- Maintained up-to-date knowledge of company products, services, policies, and procedures.
Floor Work & Warehouse Assistant
Dunnes Stores
Cork
05.2012 - 08.2017
- Maintained a clean work area in the warehouse, keeping it free from dust and dirt.
- Organized warehouse racks to ensure efficient storage of goods.
- Reported any damaged items or discrepancies in shipments to supervisor immediately.
- Monitored temperature control systems within the warehouse environment.
Floor Worker
SuperValu
Kilrush
06.2006 - 05.2012
- Assisted customers with product selection, loading items onto carts, and answering questions.
- Assisted other departments with stocking duties when necessary.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
Education
Safe Pass
Solas
Cork07-2021
Some College (No Degree) - Security Licence
Security Course
Cork09-2012
Second Level Education -
Kilrush Community School
Kilrush06-2010
Skills
- Customer Service
- Problem solving
- Communication
- Relationship Building
- Punctual and Hardworking
- Basic Computer Skills
Achievements
- Safety Rep st Cork Airport
- Part of a Charity Committee
- Security license
- Safe Pass
- Full clean driver Licence
- Currently working on Truck licence also
References
References available upon request.
Timeline
Airport Search Unit
DAA Cork Airport
12.2021 - Current
Security Officer
Synergy Security Solutions
04.2019 - 12.2021
Customer Support Specialist
Voxpro International
08.2017 - 10.2018
Floor Work & Warehouse Assistant
Dunnes Stores
05.2012 - 08.2017
Floor Worker
SuperValu
06.2006 - 05.2012
Safe Pass
Solas
Some College (No Degree) - Security Licence
Security Course
Second Level Education -
Kilrush Community School
Similar Profiles
Jerry JohnJerry John
Airport Search Unit Officer at Dublin Airport Authority (daa)Airport Search Unit Officer at Dublin Airport Authority (daa)
Asad AliAsad Ali
Airport Security Officer at Dublin Airport Authority DAA. PlcAirport Security Officer at Dublin Airport Authority DAA. Plc
Ann GloverAnn Glover
Production Worker at DAA Draxlmaier AutomotiveProduction Worker at DAA Draxlmaier Automotive