Summary
Overview
Work history
Education
Skills
Certification
Affiliations
Eliza
Timeline
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Eliza Michniewicz

Celbridge,Co Kildare

Summary

Over 10 years of experience in retail and customer service, with a proven track record in managing check-outs and inventory effectively. Strong organizational skills and reliability in high-pressure environments. Committed to optimizing shop operations and improving customer satisfaction metrics.

Overview

15
15
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Customer sales assistant, Dotcom personal shopper

Tesco Ireland
Maynooth, Co Kildare
03.2009 - 09.2019
  • Delivered exceptional customer service, resulting in increased repeat business.
  • Managed multiple orders simultaneously while maintaining quality standards.
  • Handled cash drawer effectively to ensure accurate end-of-day reconciliation.
  • Collaborated with team members to enhance workflow efficiency.

Cashier

Dunnes Stores
Maynooth, Co Kildare
09.2007 - 01.2008
  • Managed queue effectively during peak hours for seamless checkout process.
  • Processed payments swiftly for improved customer experience.
  • Balanced till at end of day, maintaining accurate records.
  • Took initiative in restocking shelves during downtime, enhancing product availability.

Hostel receptionist

Chelsea Hostel
Dublin
06.2005 - 10.2005
  • Communicated effectively with multi-national guests, demonstrating cultural sensitivity.
  • Performed administrative tasks like filing and record keeping diligently.
  • Managed hostel reservations for efficient room allocation.
  • Coordinated housekeeping staff to prepare rooms for guest arrivals.

Restaurant assistant

Runner Bean
Dublin, Ireland
04.2005 - 05.2005
  • Adhered strictly to health and safety regulations, ensuring a safe environment for both staff and customers.

Restaurant supervisor

Jolly Inn
Chicago, USA
05.2004 - 09.2004
  • Accurately managed financial transactions, preventing loss or discrepancies in income.
  • Handled challenging customer situations, fostering loyalty and repeat business.
  • Coordinated daily restaurant operations to ensure consistent high-quality service delivery.
  • Maintained impeccable cleanliness standards throughout restaurant, creating inviting atmosphere for guests.

Education

AAT approved Level 2 Certificate in Bookkeeping - Accounting

McArthur Morgan
London, UK
09.2024 - 10.2025

FA1-Recording Financial Transactions Diploma - Foundation in Accountancy

ACCA
09/2020 - 07/2021

Master Degree, NFQ Level 9 - Management and Marketing with major in Organisations Management

The University Finance and Management
10/2002 - 09/2009

Bachelor of Science, NFQ Level 8 - Management and Marketing with major in Organisations Management

The University of Finance and Management
Bialystok
10.2000 - 09.2003

Skills

  • Customer service excellence
  • Quality assurance
  • Multilingual communication
  • Dependability
  • Multitasking
  • Financial transactions and bookkeeping

Certification

Full driving licence


Affiliations

  • Naturopathy and Reflexology
  • Animals Welfare and Nursery Home Volunteer,
  • Travel
  • Bookkeeping

Eliza

Timeline

AAT approved Level 2 Certificate in Bookkeeping - Accounting

McArthur Morgan
09.2024 - 10.2025

Customer sales assistant, Dotcom personal shopper

Tesco Ireland
03.2009 - 09.2019

Cashier

Dunnes Stores
09.2007 - 01.2008

Hostel receptionist

Chelsea Hostel
06.2005 - 10.2005

Restaurant assistant

Runner Bean
04.2005 - 05.2005

Restaurant supervisor

Jolly Inn
05.2004 - 09.2004

Bachelor of Science, NFQ Level 8 - Management and Marketing with major in Organisations Management

The University of Finance and Management
10.2000 - 09.2003

FA1-Recording Financial Transactions Diploma - Foundation in Accountancy

ACCA
09/2020 - 07/2021

Master Degree, NFQ Level 9 - Management and Marketing with major in Organisations Management

The University Finance and Management
10/2002 - 09/2009

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Eliza Michniewicz