Summary
Overview
Work history
Education
Skills
Certification
Languages
References
Timeline
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Eliza Michniewicz

Celbridge,Co Kildare

Summary

Sales Assistant with over 10 years of experience in retail and customer service, managing check-outs and stock efficiently. Demonstrates strong organizational skills and dependability in fast-paced environments. Committed to ensuring smooth shop operations and high customer satisfaction.

Overview

15
15
years of professional experience
11
11
years of post-secondary education
1
1
Certification

Work history

Customer sales assistant, Dotcom personal shopper

Tesco Ireland
Maynooth, Co Kildare
03.2009 - 09.2019
  • Delivered excellent customer service to encourage repeat business.
  • Collaborated with team members to enhance workflow efficiency.
  • Managed multiple orders simultaneously while maintaining quality standards.
  • Handled cash drawer efficiently, supporting end-of-day reconciliation.
  • Prioritised attention to detail whilst packing items, reducing returns due to damage.

Cashier

Dunnes Stores
Maynooth, Co Kildare
09.2007 - 01.2008
  • Managed queue effectively during peak hours for seamless checkout process.
  • Processed payments swiftly for improved customer experience.
  • Balanced till at end of day, maintaining accurate records.
  • Took initiative in restocking shelves during downtime, enhancing product availability.

Hostel receptionist

Chelsea Hostel
Dublin
06.2005 - 10.2005
  • Communicated effectively with multi-national guests, demonstrating cultural sensitivity.
  • Performed administrative tasks like filing and record keeping diligently.
  • Managed hostel reservations for efficient room allocation.
  • Coordinated housekeeping staff to prepare rooms for guest arrivals.

Restaurant assistant

Runner Bean
Dublin, Ireland
04.2005 - 05.2005
  • Adhered strictly to health and safety regulations, ensuring a safe environment for both staff and customers.

Restaurant supervisor

Jolly Inn
Chicago, USA
05.2004 - 09.2004
  • Accurately managed financial transactions, preventing loss or discrepancies in income.
  • Handled challenging customer situations, fostering loyalty and repeat business.
  • Coordinated daily restaurant operations to ensure consistent high-quality service delivery.
  • Maintained impeccable cleanliness standards throughout restaurant, creating inviting atmosphere for guests.

Education

FA1-Recording Financial Transactions Diploma - Foundation in Accountancy

ACCA
Dublin, Leinster
09.2020 - 07.2021

Master Degree, NFQ Level 9 - Management and Marketing with major in Organisations Management

The University Finance and Management
Bialystok/Poland
10.2002 - 09.2009

Bachelor of Science, NFQ Level 8 - Management and Marketing with major in Organisations Management

The University of Finance and Management
Bialystok/Poland
10.1999 - 09.2002

Skills

  • Customer service excellence
  • Quality assurance in fast-paced environment
  • Dependability in retail
  • Multitasking skills
  • Financial transactions and bookkeeping knowledge
  • Multilingual communication

Certification

Full driving licence

Languages

English
Fluent
Polish
Native
Russian
Proficient (C2)
Ukrainian
Intermediate
Spanish
Elementary

References

References available upon request.

Timeline

FA1-Recording Financial Transactions Diploma - Foundation in Accountancy

ACCA
09.2020 - 07.2021

Customer sales assistant, Dotcom personal shopper

Tesco Ireland
03.2009 - 09.2019

Cashier

Dunnes Stores
09.2007 - 01.2008

Hostel receptionist

Chelsea Hostel
06.2005 - 10.2005

Restaurant assistant

Runner Bean
04.2005 - 05.2005

Restaurant supervisor

Jolly Inn
05.2004 - 09.2004

Master Degree, NFQ Level 9 - Management and Marketing with major in Organisations Management

The University Finance and Management
10.2002 - 09.2009

Bachelor of Science, NFQ Level 8 - Management and Marketing with major in Organisations Management

The University of Finance and Management
10.1999 - 09.2002

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Eliza Michniewicz