Eliza Michniewicz
Celbridge,Co Kildare
Summary
Sales Assistant with over 10 years of experience in retail and customer service, managing check-outs and stock efficiently. Demonstrates strong organizational skills and dependability in fast-paced environments. Committed to ensuring smooth shop operations and high customer satisfaction.
Overview
15
15
years of professional experience
11
11
years of post-secondary education
1
1
Certification
Work history
Customer sales assistant, Dotcom personal shopper
Tesco Ireland
Maynooth, Co Kildare
2009.03 - 2019.09
- Delivered excellent customer service to encourage repeat business.
- Collaborated with team members to enhance workflow efficiency.
- Managed multiple orders simultaneously while maintaining quality standards.
- Handled cash drawer efficiently, supporting end-of-day reconciliation.
- Prioritised attention to detail whilst packing items, reducing returns due to damage.
Cashier
Dunnes Stores
Maynooth, Co Kildare
2007.09 - 2008.01
- Managed queue effectively during peak hours for seamless checkout process.
- Processed payments swiftly for improved customer experience.
- Balanced till at end of day, maintaining accurate records.
- Took initiative in restocking shelves during downtime, enhancing product availability.
Hostel receptionist
Chelsea Hostel
Dublin
2005.06 - 2005.10
- Communicated effectively with multi-national guests, demonstrating cultural sensitivity.
- Performed administrative tasks like filing and record keeping diligently.
- Managed hostel reservations for efficient room allocation.
- Coordinated housekeeping staff to prepare rooms for guest arrivals.
Restaurant assistant
Runner Bean
Dublin, Ireland
2005.04 - 2005.05
- Adhered strictly to health and safety regulations, ensuring a safe environment for both staff and customers.
Restaurant supervisor
Jolly Inn
Chicago, USA
2004.05 - 2004.09
- Accurately managed financial transactions, preventing loss or discrepancies in income.
- Handled challenging customer situations, fostering loyalty and repeat business.
- Coordinated daily restaurant operations to ensure consistent high-quality service delivery.
- Maintained impeccable cleanliness standards throughout restaurant, creating inviting atmosphere for guests.
Education
FA1-Recording Financial Transactions Diploma - Foundation in Accountancy
ACCA
Dublin, Leinster 2020.09 - 2021.07
Master Degree, NFQ Level 9 - Management and Marketing with major in Organisations Management
The University Finance and Management
Bialystok/Poland 2002.10 - 2009.09
Bachelor of Science, NFQ Level 8 - Management and Marketing with major in Organisations Management
The University of Finance and Management
Bialystok/Poland 1999.10 - 2002.09
Skills
- Customer service excellence
- Quality assurance in fast-paced environment
- Dependability in retail
- Multitasking skills
- Financial transactions and bookkeeping knowledge
- Multilingual communication
Certification
Full driving licence
Languages
English
Fluent
Polish
Native
Russian
Proficient (C2)
Ukrainian
Intermediate
Spanish
Elementary
References
References available upon request.
Timeline
FA1-Recording Financial Transactions Diploma - Foundation in Accountancy
ACCA
2020.09 - 2021.07
Customer sales assistant, Dotcom personal shopper
Tesco Ireland
2009.03 - 2019.09
Cashier
Dunnes Stores
2007.09 - 2008.01
Hostel receptionist
Chelsea Hostel
2005.06 - 2005.10
Restaurant assistant
Runner Bean
2005.04 - 2005.05
Restaurant supervisor
Jolly Inn
2004.05 - 2004.09
Master Degree, NFQ Level 9 - Management and Marketing with major in Organisations Management
The University Finance and Management
2002.10 - 2009.09
Bachelor of Science, NFQ Level 8 - Management and Marketing with major in Organisations Management
The University of Finance and Management
1999.10 - 2002.09