Davor Hasic
Gorey
Summary
Dynamic Store Manager with a proven track record, offering 8+ years of experience in retail operations, excelling in inventory control and team leadership. Achieved significant improvements in customer engagement and operational efficiency through innovative strategies and effective staff training. Skilled in budget forecasting and conflict resolution, driving results in fast-paced retail environments. Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
13
13
years of professional experience
Work History
Store Manager
Tesco Ireland
Dublin
09.2024 - Current
- Oversaw inventory management, including ordering, receiving, and stocking products.
- Managed daily store operations to ensure smooth workflow and customer satisfaction.
- Process payroll for employees using advanced payroll software systems.
- Verify employee timecards to ensure accurate wage calculations.
- Prepared and analyzed budgeting, forecasting, and variance analysis.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Trained and mentored staff on best practices in customer service and product knowledge.
- Implemented promotional strategies to enhance product visibility and customer engagement.
- Conducted regular quality checks on products to maintain high standards of freshness.
- Resolved customer complaints promptly to maintain a positive shopping experience.
Store Manager
James Whelan Butcher
Dublin
10.2023 - 09.2025
- Fresh product production, managing a team of 10 or more.
- Managing flag store in Cornelscourt
- Fresh product creator
- Stocking shelves with high level of presentation skills
- Serving customer, and enthusiastically interact with customers.
- Goods in receiving.
- HACCAP with fresh food and quality check
- Rosters
- Managed daily store operations to ensure smooth workflow and customer satisfaction.
- Trained and mentored staff on best practices in customer service and product knowledge.
- Oversaw inventory management, including ordering, receiving, and stocking products.
Store Manager
Lidl
01.2016 - 12.2022
- Prepared rotas and administrated payroll for large store €350k +, 35 + employees
- Managing 2 flag stores Shankill and Rathfarnham
- Trained and supervised team to deliver on store sales target and customer service.
- Improved store ranking by identifying performance gaps.
- Hired and trained over 50 employees to deliver store goals.
- Delegated work based on sales target and individual employee strength.
- Cash audits, inventories, disciplinary procedures.
- KPI planning for financial year.
- Revenue planning for FY
- Reorganised sales floor to improve visual merchandising display.
- Forecasted sales performance to effectively budget and order stock.
- Revamped store appearance, including merchandising and displays, signage, decorations, and cleaning to reflect seasonal trends and store branding.
- Completed audits and risk assessments to achieve regulatory compliance.
- Evaluated team performance and handled disciplinary actions.
- Strengthened team performance by attracting and developing top talent.
- Enthusiastically interacted with customers and executive leaders to boost sales and team morale.
- Overhauled staff training program to elevate delivery of outstanding customer service.
- Wicklow & Dublin
Security Supervisor
Klemm Security
01.2013 - 12.2015
- Company Overview: Zagreb, Croatia
- Installed surveillance equipment throughout establishments to ensure maximum security.
- Dealt with and removed potential conflicts in a controlled and professional manner.
- Ensured employees and customers felt safe and secure by always staying visible.
- Used CCTV surveillance systems to find and record incidents requiring legal intervention.
- Ensured maximum security by staying alert throughout patrols and immediately removing potential threats.
- Quickly attended emergency calls regarding security breaches, dealing with situations efficiently and timely.
- Discarded and removed anti-social behavior and criminal activities promptly and efficiently.
- Collected cash and valuables and maintained security throughout transport to new location.
- Walked property during busy periods to observe activities and protect assets.
- Verified identification for authorized personnel and visitors to property.
- Night clubs and parties and concerts supervising and organizing risk assessment.
- Zagreb, Croatia
Education
Higher National Diploma - Course for immediate physical protection
Security guard school
Leaving Cert -
School for assembly and installation of metal str, air conditioning oil and heating
Skills
- Results-based leadership
- Inventory control
- Team leadership
- Employee training
- Operational planning
- Sales reporting
- Sales KPI management
- Staff training
- Customer experience
- Business strategies
- Delegating tasks
- Hiring management
- Promotional campaigns
- Team player
- Excellent time management skills
- Inventory management
- Sales strategy
- Payroll administration
- Budget forecasting
- Visual merchandising
- Customer engagement
- Retail operations
- Conflict resolution
- Problem solving
- Time management
- Policies and procedures
Accomplishments
- Best overall store for FY 2021 in Newbridge region
- KPI achievement for Q1 2019 in the Newbridge region
- Proven track of successful inventory results 2024/2025
- Proven track of sales growth 2024/2025
References
Available Upon Request
Timeline
Store Manager
Tesco Ireland
09.2024 - Current
Store Manager
James Whelan Butcher
10.2023 - 09.2025
Store Manager
Lidl
01.2016 - 12.2022
Security Supervisor
Klemm Security
01.2013 - 12.2015
Higher National Diploma - Course for immediate physical protection
Security guard school
Leaving Cert -
School for assembly and installation of metal str, air conditioning oil and heating
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