Bernard Richard Leahy
Tallaght,Ireland
Summary
Detail-oriented professional with expertise in medical record management and patient registration, demonstrating strong organisational skills and proficiency in Microsoft Office Suite. Adept at maintaining confidentiality and ensuring efficient data entry, with a proven ability to manage software systems and retrieve charts accurately. Committed to enhancing administrative processes through effective communication, teamwork, and time prioritisation, aiming to contribute to a dynamic healthcare environment.
Enthusiastic individual with desire to gain work experience in clerical officer roles. Skilled in building and maintaining relationships with customers and colleagues. Eager to work with experienced professionals in data entry and administrative support.
Overview
15
15
years of professional experience
Work history
Clerical officer Grade 4
Validation/Central Registration Office
2023.01 - 2026.07
- Answered calls from members of the public daily to support enquiries.
- Removed patients from waiting lists and reinstated them when needed.
- Retrieved referrals from medical teams and updated onward booking details.
- Liaised with other hospital departments to keep processes moving.
- Updated patient records and managed required software systems accurately.
- Registered patient referrals and logged information for clinical review.
- Completed administrative tasks to support department functions.
- Streamlined workflow to enhance productivity.
- Maintained well-organised filing system, improving document accessibility.
- Handled correspondence with prompt response times..
- Handled incoming post, ensuring timely distribution,.
- Provided general office support services maintaining high standard of service delivery.
- Answered questions from patients, clinicians and researchers accessing medical records.
Medical records Clerical Officer Grade III
Tallaght University Hospital
Tallaght, Dublin
2022.01 - 2023.01
- I Joined the Medical records team in 2022
- Chart room duties include;
- Pulling and compiling clinics requested by different departments
- Ensuring all charts are tracked on iPims before entering or leaving the chartroom
- Filing of charts in strict terminal digit order
- Locating charts that have been reported missing
- Filing medical reports in corresponding charts
- Managing a bleep for the emergency department
- Maintain Section and Quality control
- Receiving chart requests, including urgent requests and queries over the phone from multidisciplinary and clerical staff
- Dealing with all requests in a timely fashion
- Liaising with members of the multidisciplinary team and staff in various departments, maintaining confidentiality at all times
- Retrieving charts and refiling of charts
- Electronically tracking all charts to their location
- Maintaining clear documentation of all charts requested
- Keep a weekly statistic count of all charts requested.
- Handled correspondence with prompt response times..
Multi Task Porter / Locum Portering Supervisor
Tallaght University Hospital
Tallaght, Dublin
2016.02 - 2022.01
- Transported patients throughout hospital areas safely and efficiently.
- Collected lab specimens and delivered them promptly for processing.
- Transferred patients between departments while maintaining dignity and comfort.
- Managed hospital waste collection in line with approved procedures.
- Delivered food products to ward areas according to daily schedules.
- Removed deceased patients to hospital mortuary with care and respect.
- Transported urgent blood samples for timely testing.
- Followed health and safety rules and reported risks appropriately.
- Used correct hygiene standards and PPE for infection prevention and control.
- Handled safety and risk management tasks within agreed policies.
- Worked exceptionally well within multidisciplinary teams across the organisation.
- Dealt with team conflict calmly, supporting resolution across services.
- Applied knowledge of rosters and rota planning for staffing cover.
- Completed any assigned duties on occasion to meet service needs.
- Maintained excellent organisational standards while delivering duties to best ability.
- Implemented policies and procedures proactively when beneficial to the team.
Industrial Cleaning Operative
Nugent Contract Cleaning Company
2015.02 - 2016.02
- Ensuring that the needs of each client were met to the highest of standards.
- Restaurant kitchen cleaning
- Daily Office cleaning
- Carpet cleaning
- All aspects of industrial cleaning
- Pressure washing, petrol stations, gardens, shop fronts etc……
- Window cleaning
- Office window cleaning
Team Leader
Compass Catering Group Ireland
2011.08 - 2015.02
- I was very fortunate to achieve Team Leader position in Compass Catering Group Ireland.
- I was responsible for a team of ten people.
- I was also responsible for the Float (money) for five tills and ensuring the stock was correctly stocked & rotated before & after each event.
- I ensured that the highest standard of customer service & expectations were maintained at all times.
Warehouse Duties
School Books .ie
2011.08 - 2013.08
- I carried out warehouse duties which included the picking of orders such as school books, pencil & all stationary orders.
- I verified the orders out and packed in an efficient & effective way which was what was expected of me from the high standards set out in the policy of the company.
Education
Leaving Certificate Applied - Secondary School
Colaiste Eoin
Crumlin, Dublin 1206.2011
Leaving Certificate Applied - Secondary School
Colaiste Eoin
Crumlin, Dublin 12Level 7 - Architectural Technology
Institute of Technology
2014
Fetac Level 6 - Architectural Design
Pearse College of Further Education
Dublin IrelandFetac Level 5 - Architectural Design
Pearse College of Further Education
ECDL licence -
Skills
- Teamwork and collaboration
- Communication skills
- Time management
- Patient registration
- Medical record management
- Software management
- Chart retrieval
- Confidentiality maintenance
- Data entry and efficiency
- Organizational skills
- Records administration
- Microsoft Outlook proficiency
- Attention to detail
- Word processing
- Incoming mail management
- Time prioritization
- Administrative writing
- Microsoft Office Suite mastery
- Spreadsheet proficiency
- Form filling
- Calendar and meeting scheduling
- Data entry efficiency
- Proactive attitude
- organisational understanding
- Document scanning
- File and records maintenance
Accomplishments
- Won the Principals Award in secondary school
- Coaching Level 1 award with the Irish Hockey Association
- Completed the Code of Ethics Course for Child Safety in Sports
Personal Information
References
- Ms Rita Ray, Outpatients Manager, Tallaght University Hospital, Tallaght, Dublin, 24, Rita.ray@tuh.ie, 014143323
- Ms Geraldine Duke, Medical Records Manager, Tallaght University Hospital, Tallaght, Dublin, 24, Geraldine.Duke@tuh.ie, 014142380
- Mr Derek Mc Donnell, Operations & Logistics Manager for Portering, Tallaght University Hospital, Tallaght, Dublin, 24, Derek.mcdonnell@tuh.ie, 014143121
Timeline
Clerical officer Grade 4
Validation/Central Registration Office
2023.01 - 2026.07
Medical records Clerical Officer Grade III
Tallaght University Hospital
2022.01 - 2023.01
Multi Task Porter / Locum Portering Supervisor
Tallaght University Hospital
2016.02 - 2022.01
Industrial Cleaning Operative
Nugent Contract Cleaning Company
2015.02 - 2016.02
Team Leader
Compass Catering Group Ireland
2011.08 - 2015.02
Warehouse Duties
School Books .ie
2011.08 - 2013.08
Fetac Level 5 - Architectural Design
Pearse College of Further Education
ECDL licence -
Leaving Certificate Applied - Secondary School
Colaiste Eoin
Leaving Certificate Applied - Secondary School
Colaiste Eoin
Level 7 - Architectural Technology
Institute of Technology
Fetac Level 6 - Architectural Design
Pearse College of Further Education