ADVIKA S GOMATAM
Student
Dublin, Ireland ,Dublin
Summary
Enthusiastic, Friendly, Bubbly and approachable student, offering expertise to other, new students in general as well as specific to course queries. Skilled in organizing, leading large groups of people, outstanding interpersonal and engagement abilities for optimizer customer experiences. Enthusiastic Tour Guide with history cultivating unforgettable experiences. Relatable people person with excellent conversational skills and friendly nature. Personable individual who enjoys meeting new people. Strong presentation skills and desire to connect others with myself and other cultures around.
Easy conversationalist with wealth of area knowledge. Helps guests feel welcome and engaged in tours through stories, activities and props. Life-long learn continuously looking for new details and opportunities to diversify tours. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
12
12
years of post-secondary education
Work History
Global Guide
UCD Global
Belfield , Dublin
2023.08 - Current
- Promoted university/society events through social media.
- Safely led Campus tours of up to 25 students, parents and other members of public.
- Utilized expert knowledge in any queries related to the university [UCD], to science, and other general queries especially for international students.
- Developed skills such as People management, Communication, Team management as well as Social media and Content creation through this role
- Answered visitor questions and signposted further services to enhance visitor experience.
- Thoroughly cleaned and tidied Lounge areas after tours and events to maintain high presentation standards.
- Used fluency in Hindi and Tamil to provide inclusive Campus tours and to connect with new students in order to make them feel welcome.
- Offered positivity, enthusiasm and warmth to all student and parent participants for exceptional customer experiences.
- Proactively catered to guests' additional needs by adapting tours according to their specific interests and all student's courses.
- Managed social media outlets such as Instagram to increase student engagement in university and help them through their difficulties
Laboratory Intern
Bugworks Research Inc.
Bengaluru , Karnataka
2023.06 - 2023.07
- Performed clerical tasks to provide assistance for executives.
- Researched latest trends to keep abreast with upcoming, new topics.
- Maintained clean working environments within laboratories and storage areas.
- Counted stock to help manage inventory of laboratory consumables.
- Kept abreast with industry trends to maintain best practices in research.
- Disposed waste solvent, general rubbish and clinical waste safely.
- Filed incoming samples and microscope slides for long-term storage.
- Collated information and prepared documents required for studies.
- Prepared samples through homogenising, freeze-drying and weighing.
- Handled samples in line with strict laboratory procedures using appropriate PPE.
- Carried out routine housekeeping tasks to maintain safe, clean, uncluttered work environment.
- Prepared clinical samples for biological testing.
- Processed samples, labelled containers and completed required paperwork.
- Disposed of waste correctly, attaching identification tags and arranging collection.
- Set up and calibrated equipment for daily testing requirements.
- Recorded findings and submitted reports to manager.
- Followed instructions to prepare precise chemical solutions for laboratory use.
- Learnt new techniques for analysis of samples on Microsoft Excel
- Prepared Agar gels and poured agar plates for later use
- Cultivated samples under proper aseptic conditions
- Assisted and performed multiple streak plates
Student Caller
UCD Foundation
Belfield , Dublin
2023.02 - 2023.05
- Delivered exceptional after-sales customer care to promote customer loyalty.
- Answered customer enquiries with excellent customer service skills.
- Established positive customer rapport using multiple communication channels.
- Recorded customer information and interactions.
- Communicated with all university alumni, to gather information on their experience in UCD for further use later on.
- Persuaded customers to provide for the betterment of our college.
- Navigated internal computer database for smooth client interactions.
- Engaged clients with sales opportunities to secure valuable transactions.
- Emailed customers comprehensive service information, contracts and after-care support packages.
- Delivered telesales scripts clearly to engage callers with relevant service information.
- Maintained client databases with updated customer information and current service plan agreements.
- Implemented customer feedback to continuously improve personal performance.
Staff Assistant
Dominos
Booterstown , Dublin
2022.02 - 2022.05
- Ran reception areas by greeting visitors and responding to telephone and in-person orders.
- Strengthened traceability and developed organization systems for records, reports and agendas.
- Worked as a team in the kitchen and communicated well with the team to bring the food out as fast as possible, yet making the dishes delicious
Education
Certificate of Higher Education - Science
Vidya Niketan School
Bengaluru 2009.06 - 2021.05
Bachelor of Science - Cell and Molecular Biology
University College Dublin
Ireland 2021.09 -
Skills
- Technological Skills = Learnt computers for about 3-4 years and can work well with technology. I can work with MS Office, MS PowerPoint, MS Word and MS Excel.
- Memorization techniques.
- Multi-lingual communication - can speak English fluently, Hindi, Kannada, Tamil and Konkani.
- Learnt French for 5 years in my high school.
- Gained many friends through excellent and enthusiastic communication skills and bubbly, friendly nature.
- Helped setup stalls for my grandmother who stitches clothes, bags and quilts. Aided and gained experience in selling products.
- Appointed the role of Peer Mentor and Cara Buddy, along with several others, to allow students who are new to the country and college to feel at home and enjoy the new experience.
Languages
English
Fluent
Hindi
Fluent
Kannada
Advanced
Tamil
Native
Konkani
Native
French
Elementary
Spanish
Beginner
Timeline
Global Guide
UCD Global
2023.08 - Current
Laboratory Intern
Bugworks Research Inc.
2023.06 - 2023.07
Student Caller
UCD Foundation
2023.02 - 2023.05
Staff Assistant
Dominos
2022.02 - 2022.05
Bachelor of Science - Cell and Molecular Biology
University College Dublin
2021.09 -
Certificate of Higher Education - Science
Vidya Niketan School
2009.06 - 2021.05
Interests & Accomplishments
- Love to play sports, especially basketball, and like to keep myself fit by playing.
- Enjoy dancing and am an avid music lover as well.
- Beginner learner in guitar.
- Avid track and field athlete having represented my school for 4 consecutive years in 100m, 200m, 400m, 4x400m relay, 800m, long jump and high jump.
- I have been an athlete as winning the best athlete championship for school and selected as the school sports captain in my final schooling year. I have been awarded the best athlete for 4 consecutive years in my high school.
- Represented my school in basketball for 5 years and represented my state, Karnataka, for a year in the same sport.
- Find cooking for myself and others therapeutic.
Interests & Accomplishments
- Love to play sports, especially basketball, and like to keep myself fit by playing.
- Enjoy dancing and am an avid music lover as well.
- Beginner learner in guitar.
- Avid track and field athlete having represented my school for 4 consecutive years in 100m, 200m, 400m, 4x400m relay, 800m, long jump and high jump.
- I have been an athlete as winning the best athlete championship for school and selected as the school sports captain in my final schooling year. I have been awarded the best athlete for 4 consecutive years in my high school.
- Represented my school in basketball for 5 years and represented my state, Karnataka, for a year in the same sport.
- Find cooking for myself and others therapeutic.
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