Yunuen Montserrat Castañeda Hernández
Dublin,Dublin
Summary
Dedicated student seeking flexible retail position. Ready for practical experience and enthusiastic about helping others. Prepared to learn and support team. Comfortable in fast-paced environments and willing to take on challenging work. I study from Monday to Friday from 1pm to 4:15pm in Erin college, and my vacations from school start the 9th of December.
Overview
5
5
years of professional experience
Work History
Floor staff member
Buzz, Temple Bar
Dublin, ireland , Dublin
2023.07 - Current
- Performing daily opening and closing functions, including closing the till.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Optimised customer flow through effective crowd control management, reducing waiting times by organizing the tables for customers.
- Provided efficient food and beverage service, handling up to 5 or more tables simultaneously.
Owners assistant
Black Development Group/ Tulum
Ciudad de Mexico , Mexico
2022.03 - 2023.01
- Main Activities: costing of furniture and food for the equipment of new developments; basic accounting; customer services from all world; helping to a hotel organization.
- Took on additional tasks on manager's request.
- Handled various day-to-day admin responsibilities to maintain smooth business operations.
Baker's assistant
Hotel Emporio Veracruz
Veracruz , Mexico
2021.06 - 2021.12
- Main Activities: Bread; Different desserts; Area cleaning; food preservation; food requisitions and costing.
- Complied with health and safety codes.
- Packaged and labelled baked goods with accurate descriptions and ingredients.
- Cleaned and maintained kitchen equipment and oven.
Receptionist
Hotel Emporio Veracruz
Veracruz , Mexico
2019.01 - 2019.12
- Main Activities: control of reservations reports; Control of cash flow; check-in/check-out; guest service; recommendations of the city.
- Answered and helped resolve enquiries from guests.
- Kept reception area clean and neat to give visitors positive impression of the company.
Education
English course - C1
Erin college
Dublin, Ireland 07/2023 -
Bachelor's Degree - Tourist Administration
Universidad Veracruzana
Veracruz, Mexico 08/2018 - 05/2022
Diploma - Pastry
Instituto de Alta Repostería de Xalapa
Xalapa, Veracruz, Mexico 12/2021 - 03/2022
Diploma - Bakery
Instituto de Alta Repostería de Xalapa
Xalapa, Veracruz, Mexico 03/2021 - 08/2021
Skills
- Food and drink order placement
- Customer service oriented
- Cashier balancing
- Crowd control management
- Money handling
- Face-to-face selling
- Outgoing and enthusiastic
Interests
HOBBIES
, Cooking/ Baking
Reading
Going out with my friends
Travel
Languages
English
Advanced
Timeline
Floor staff member
Buzz, Temple Bar
2023.07 - Current
Owners assistant
Black Development Group/ Tulum
2022.03 - 2023.01
Baker's assistant
Hotel Emporio Veracruz
2021.06 - 2021.12
Receptionist
Hotel Emporio Veracruz
2019.01 - 2019.12
English course - C1
Erin college
07/2023 -
Bachelor's Degree - Tourist Administration
Universidad Veracruzana
08/2018 - 05/2022
Diploma - Pastry
Instituto de Alta Repostería de Xalapa
12/2021 - 03/2022
Diploma - Bakery
Instituto de Alta Repostería de Xalapa
03/2021 - 08/2021
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