Dedicated and passionate optical dispensing professional delivering comprehensive optical care with a strong patient-centred approach. Specialises in eye health promotion, advanced frame selection advising, spectacle repair, and precision optical measurements.
Proficient in lens fitting, prescription interpretation, and personalised eyewear consultations that have consistently improved patient satisfaction. Understanding each patient’s needs, preferences, and frustrations during recheck consultations, resolving issues with their glasses, and ensuring patients leave fully satisfied with both vision and style.
Holds advanced training in contact lens fittings, hygiene guidance, and patient aftercare. Committed to patient education, explaining complex eye health matters in simple, reassuring terms, and supporting informed choices about eyewear and vision care. Works closely with optometrists to provide tailored solutions for a wide range of visual needs.
Passionate about promoting eye health and dedicated to enhancing patient experiences, combining technical expertise with compassionate service in a fast-paced, high-volume optical retail environment.