Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Sharon Egan

Sharon Egan

Navan Co Meath

Summary

Dynamic staff officer with over 30 years in public service, recognized for strong leadership and teamwork abilities. Skilled in motivating team members and adapting to diverse roles, contributing to successful community initiatives and compliance efforts.

Resourceful and adaptable with a versatile background in public sector roles. Known for strong communication and empathy, effectively addressing community needs and fostering collaboration among diverse groups.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Staff Officer

Dun Laoghaire Rathdown County Council
Co Dublin
06.1994 - 05.2025
  • Worked in diverse roles across the public sector, including Parks, Personnel, Corporate Services, Environment, and the Housing Department.
    Oversaw work processes and compiled data for statistical reporting to Government Departments.
    Liaised with external organizations such as HSE and private inspection companies to ensure compliance.
    Processed housing support applications under the HAP Scheme, within required timeframes, while addressing customer inquiries.
    Provided timely responses to public representative queries, maintaining professionalism in all interactions.
    Demonstrated empathy and understanding in the Housing Department when dealing with various members of the public and their individual circumstances.
    Motivated and mentored team members, fostering a collaborative work environment.
    Adapted to guidance from others, showcasing versatility in team dynamics.
  • Supported my line manager by compiling data and presenting the same for auditing purposes.

Chairperson (Voluntary Role)

Kilcarn Court Residents Association
Navan Co Meath
06.2020 - 03.2022
  • A community-based role that involved liaising with our local authority for community-based projects and assistance during campaigns like National Spring Clean Week.
  • Coordinating groups to participate in community work, such as grass cutting, painting, weeding, etc.
  • Representing our neighbourhood by liaising with local councillors on residents' behalf.

Volunteer

Ard Rí Community National School
Navan Co Meath
02.2015 - 06.2015
  • School Post Office Savings Club – A nationwide savings scheme for primary school children. As a parent of a child attending this school, I volunteered once a week in the school, coordinating the sale of postage stamps to the children and balancing each child's savings book.

Education

QQ1 Award Level 5 Children With Additonal Needs

Progressive College
Dublin
10-2023

Group Certificate/Secretarial Examination

Vocational School
Banagher Co Offaly
06-1990

Leaving Certificate

La Sainte Union Convent
Banagher Co Offaly
06-1989

Skills

  • Excellent customer service skills
  • Effective communicator
  • Work well within a team, or use own initiative
  • Motivated
  • Data compilation
  • Reliable
  • Adhere to policies within organisation
  • Processing documentation as required within required timeframes

Certification

  • 2003 - Completed European Computer Driving Licence.
  • March 2024 – Online courses completed – Public sector training. Dealing with difficult customers, Bereavement in the workplace, Building resilience in the workplace, tackling sensitive workplace conversations. I have also completed an Introduction to Children First Training, a Tusla e-learning programme, on two occasions, 2020 and 2023, which was a requirement within my role in the public sector

References

References available upon request.

Timeline

Chairperson (Voluntary Role)

Kilcarn Court Residents Association
06.2020 - 03.2022

Volunteer

Ard Rí Community National School
02.2015 - 06.2015

Staff Officer

Dun Laoghaire Rathdown County Council
06.1994 - 05.2025

QQ1 Award Level 5 Children With Additonal Needs

Progressive College

Group Certificate/Secretarial Examination

Vocational School

Leaving Certificate

La Sainte Union Convent

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Sharon Egan