Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Fiona Boylan

Meath,Ireland

Summary

Committed to risk assessment, process improvement, and project management to drive organisational success.

Adaptable professional with keen ability to navigate complex administrative environments. Demonstrates strong organisational skills and exceptional interpersonal communication. Committed to driving operational success and fostering team collaboration.

Organised and results-driven with keen eye for improving operational processes. Streamlined administrative workflows, leading to enhanced team productivity and reduced response times. Recognised for fostering collaborative environments and delivering strategic support to senior leadership.

Overview

19
19
years of professional experience
4
4
years of post-secondary education

Work history

Staff Officer

Tusla
Dublin, Ireland
10.2006 - Current
  • Strategic planning sessions, improving team collaboration.
  • Organised team building activities to strengthen interdepartmental relationships.
  • Implementing standard operating procedures(SOPs)and management techniques.
  • Contributing to SOP design and roll out of any revised processes
  • Handling conflict resolution situations effectively, resulting in an amicable resolution between parties involved.
  • Engaging relevant key people to provide evidence based response and solutions
  • Facilitation of the Tusla Referral Portal System
  • Project Management - representation on a range Tusla internal and external projects
  • Working in a corporate, high energy environment
  • Operating Tusla Case Management System(TCM)

Education

Bachelor of Arts - Social Sciences

Dublin Business School
Dublin
09.2007 - 05.2011

Skills

  • Diplomatic communication
  • Time management mastery
  • Advanced organising
  • Procurement procedures
  • Knowledge of HR policies
  • Compliance knowledge
  • Task prioritisation
  • Cross-functional team coordination
  • Customer Service
  • Attention to Detail
  • Strategic planning
  • Inventory control
  • Data analysis
  • Regulatory compliance
  • Database management
  • Microsoft Office Suite
  • KPI management
  • Networking
  • Risk Assessment
  • Process Improvement
  • Project Management

Affiliations

  • I enjoy regular hiking and walking with my family and friends. I am a very family orientated person and enjoy arranging family engagements.
  • I have recently took up sea swimming and learning alot about the sea and tides

Timeline

Bachelor of Arts - Social Sciences

Dublin Business School
09.2007 - 05.2011

Staff Officer

Tusla
10.2006 - Current

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