Lena Antosiewicz
Dublin,IE
Summary
Results-driven Operations and Retail Leader with extensive experience scaling high-volume stores, premium brands (Alo Yoga, Lululemon, Levi's), and fast-paced startup environments. Proven expertise in KPI management, P&L awareness, inventory optimization, and team development. Recognized for acting as Assistant Store Manager, driving conversion, and building high-performing, customer-centric teams. Proven track record of developing talent into leadership and achieving elite operational standards, including delivering the lowest shrinkage rate in Europe for 2025. Ready to step into a full-scale Store Manager or ASM position to drive commercial growth and operational excellence.
Overview
3
3
Languages
10
10
years of professional experience
Work History
Operations Manager
Alo Yoga
Dublin
03.2025 - 08.2026
- Played a key role in launching and setting up operations for Alo Yoga’s first Dublin flagship store, establishing efficient stockroom workflows and health & safety standards.
- Spearheaded advanced inventory management and stockroom protocols, contributing directly to the store achieving the lowest shrinkage percentage in Europe for 2025.
- Drove key store metrics by monitoring hourly sales targets, conversion rates, UPT, and ATV, coaching team members on effective cross-selling and upselling strategies.
- Supervise full-cycle recruitment, onboarding, and training for retail associates, successfully coaching and mentoring team members into internal leadership positions.
- Conducted regular performance reviews and structured 1-on-1 coaching sessions, directly linking staff development to improved customer service scores.
- As Acting Assistant Store Manager, take full operational and commercial accountability of the store in the ASM’s absence, leading floor pacing, daily briefings, and task allocation.
Operations Associate
Alo Yoga
Dublin
12.2024 - 03.2025
- Contributed to top-tier visual merchandising standards and stockroom organization, ensuring seamless product replenishment to maximize sales floor density.
Assisted in maintaining premium customer experiences while supporting overall business objectives.- Managed inbound shipments and stockroom organization for Alo Yoga activewear inventory.
- Processed replenishment requests using retail systems and daily floor priorities.
- Coordinated merchandise transfers between selling floor, backroom, and storage areas.
Personal trainer
FUSE Smithfield
Dublin
10.2024 - 02.2025
- Designed tailored client retention and progression programs, boosting client engagement, brand loyalty, and direct service revenue.
Guided clients in achieving fitness goals through customized training plans, demonstrating expertise in exercise techniques and wellness coaching.
Retail Supervisor
Levi Strauss & Co
Dublin
08.2023 - 12.2023
- Supervised daily store operations to ensure high standards of customer service and operational efficiency.
- Led team to enhance sales performance through targeted leadership and customer engagement strategies.
- Trained and mentored team members to improve performance and service delivery.
- Resolved customer escalations and issues to maintain high satisfaction and loyalty.
- Drove continuous improvement initiatives and implemented operational best practices to elevate store performance.
Supervisor
Lululemon
Dublin
11.2022 - 08.2023
- Assisted store leadership team in achieving daily KPIs, organizing community engagement events, and enhancing premium brand experiences.
- Analyzed customer engagement data and weekly sales performance sheets to inform leadership on strategic planning and optimize localized product placement.
- Led daily huddles to align team on goals, track targets, and enhance product education.
VIP Club Supervisor
1878 - 3Arena
Dublin
02.2022 - 11.2022
- Managed high-end VIP hospitality operations and guest experiences for high-profile arena events, maintaining flawless service delivery under strict, high-pressure timelines.
Oversaw floor pacing, seating turnover, and front-of-house team deployment to maximize guest satisfaction and per-head spend during peak event windows.
Handled real-time guest escalations and operational bottlenecks with discretion, professionalism, and quick problem-solving skills to protect brand reputation.
Coordinated cross-functional communication between kitchen, bar, front-of-house staff, and event management to ensure seamless end-to-end execution from guest arrival to departure.
Supervisor
Neat Pizza
Dublin
05.2020 - 01.2022
- Startup Operations: Supported the foundational operations and rapid scaling of a high-growth hospitality startup.
- Resource Scheduling: Managed complex staff rotas, daily training, and operational budgeting.
Shift Manager
Domino's Pizza
Sutton-in-Ashfield
12.2018 - 10.2019
- High-Volume Management: Supervised fast-paced daily shifts, managing cash flow, compliance, and time-sensitive delivery logistics.
Receptionist & Office Administrator
Hotel Ventus Natural & Medical Spa
05.2018 - 10.2018
- Front-of-House Administration: Managed front desk reception, coordinated guest itineraries, handled incoming correspondence, and processed complex bookings.
- Office Management: Maintained physical and digital operational records, sorted administrative tasks, and coordinated inter-departmental communications.
Waitress
Matrioszka Restaurant
Goldap
05.2016 - 08.2018
Education
Personal Training Certificate -
Personal Training APEC Courses
DublinBasics of Dietetics -
Centrum Szkolen Sportowych
PolandCertification - Nutrition and Supplementation in PCOS
Centrum Szkolen Sportowych
PolandSkills
- Commercial & Financial: P&L Awareness, KPI Tracking (Sales, Conversion, UPT, ATV), Payroll & Labor Optimization, Shrinkage & Inventory Control
Operations: Store Openings & Launch Execution, Visual Merchandising Standards, Supply Chain Coordination, Health & Safety Compliance
People Leadership: Recruitment, Structured Onboarding, Performance Management, Succession Planning, Coaching for High Performance
LANGUAGES
Polish Native, English Fluent, Russian Beginner
AWARDS, ACCOMPLISHMENTS, AND HONOURS
Graduated Military Basic Training with honours, demonstrating discipline, resilience, and high performance under pressure.
COURSES
- - Present
- Basics of Dietetics , Centrum Szkolen Sportowych
- -
- Nutrition and supplementation in PCOS , Centrum Szkolen Sportowych
- Basics of Training in injuries , Centrum Szkolen Sportowych
ADDITIONAL SKILLS & COURSES
Languages: Polish (Native/Fluent), English (Native/Fluent), Russian (Beginner).
MILITARY HONOURS
Graduate of Military Basic Training (Graduated with Honours): Highly recognized for discipline, strict attention to detail, resilience, and maintaining high performance under extreme physical and mental pressure.
Languages
Polish
First Language
English
Upper Intermediate
B2
Russian
Beginner
A1
Timeline
Operations Manager
Alo Yoga
03.2025 - 08.2026
Operations Associate
Alo Yoga
12.2024 - 03.2025
Personal trainer
FUSE Smithfield
10.2024 - 02.2025
Retail Supervisor
Levi Strauss & Co
08.2023 - 12.2023
Supervisor
Lululemon
11.2022 - 08.2023
VIP Club Supervisor
1878 - 3Arena
02.2022 - 11.2022
Supervisor
Neat Pizza
05.2020 - 01.2022
Shift Manager
Domino's Pizza
12.2018 - 10.2019
Receptionist & Office Administrator
Hotel Ventus Natural & Medical Spa
05.2018 - 10.2018
Waitress
Matrioszka Restaurant
05.2016 - 08.2018
Personal Training Certificate -
Personal Training APEC Courses
Basics of Dietetics -
Centrum Szkolen Sportowych
Certification - Nutrition and Supplementation in PCOS
Centrum Szkolen Sportowych