Guillermo Avellanal
Dublin,Dublin
Summary
Knowledge of the supermarket business. Worked for many years in a family business in Uruguay, working in administrative areas and in the general warehouse, managing stock controls and updates.
Dedicated professional with extensive experience in stakeholder collaboration, ticketing system usage, and customer relationship management software. Demonstrates exceptional technological literacy and retail software proficiency, ensuring data entry accuracy and effective sales persuasion. Adept at restock procedures, cash handling, merchandising, and fresh produce checks. Proven ability to coordinate warehouse and delivery operations while maintaining patience and tolerance in high-pressure environments. A hard-working team player with a strong focus on technical support and career growth within the retail sector. Full time availability
Overview
7
7
years of post-secondary education
Work History
Customer Assistant
Casa Barla Ltda Uruguay
Paysandú, Uruguay
- Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
- Participated actively in staff meetings contributing valuable insights towards improving store performance.
- Improved customer relations by promptly addressing queries and concerns.
- Maintained a clean, organised workspace for the efficient operation of checkout area.
- Assisted customers with product selection to ensure satisfaction.
- Handled cash transactions accurately, enhancing trust between business and clientele.
- Collaborated efficiently with team members to maintain smooth store operations.
- Stocked shelves regularly for easy access to products by customers.
- Dealt effectively with customer complaints, resolving issues professionally and amicably.
- Handled cash and card payments with accuracy.
- Offered prompt solutions to maintain customer satisfaction.
- Performed daily opening and closing functions and inventory management.
Education
Diploma of Higher Education - Medicine
UdelaR
Montevideo, Uruguay 03.2004 - 08.2011
Skills
- Stakeholder collaboration
- Ticketing system usage
- Customer relationship management software
- Technological literacy
- Retail software proficiency
- Data entry accuracy
- Sales persuasion
- Restock procedures
- Team player
- Cash handling
- Fresh produce checks
- Perishable item rotation
- Hard-working
- Technical support
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Languages
English
Intermediate
Spanish
Native
Italian
Elementary
Portuguese
Elementary
Affiliations
- Sports and music
Timeline
Diploma of Higher Education - Medicine
UdelaR
03.2004 - 08.2011
Customer Assistant
Casa Barla Ltda Uruguay
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