Emma Byrne
Dublin
Summary
Hardworking Administrative professional with 3 years of experience as an admin assistant and an additional 2 years in a leadership role as team lead. Possesses detailed knowledge of business terminology and practices,along with excellent communication and interpersonal skills.
I am also a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administration Team Leader
Hermitage Medical Clinic
Lucan,Dublin, Ireland
03.2021 - 12.2023
- Participated in recruitment activities such as interviewing potential candidates.
- Resolved customer inquiries in a timely manner.
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
- Supervised, coached and evaluated the performance of administrative staff members.
- Monitored employee attendance records and leave requests.
- Managed the daily operations of a team of administrators.
- Performed regular audits of office supplies inventory levels.
Administrative Assistant
Hermitage Medical Clinic
Lucan,Dublin, Ireland
02.2018 - 03.2021
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Provided administrative support such as filing, copying, faxing and scanning documents as needed.
- Verified insurance eligibility prior to scheduling appointments.
Junior Office Assistant
Corrigan&Corrigan Solicitors
Dublin, Ireland
02.2017 - 05.2017
- Received incoming mail and distributed it to the appropriate individuals or departments.
- Ordered supplies from vendors when needed; tracked shipments and received goods upon arrival.
- Printed out documents on demand as requested by staff members or clients.
- Prepared documents such as invoices, memos, letters, reports, presentations, contracts, and other correspondence.
- Provided administrative support to senior managers by scheduling meetings and preparing agendas.
Education
QQI LEVEL 6 - PA And Advanced Administration
Rathmines College
Rathmines,Dublin04-2018
QQI LEVEL 5 - Legal Administrative Assistance
Marino College Of Further Education
Marino Dublin09-2017
Skills
- Staff Development
- Time Management Abilities
- Excellent Communication
- Multitasking
- Problem-Solving Abilities
- Experience in Leadership
- Time Management
- Organizational Skills
- Team Building
Certification
- CPD Certificate in Managing People & Skills - IBEC ACADEMY 2022
- IACT Excel Training Programme - 03/2023
- 52 WPM Typing Speed - Cert Obtained in Rathmines College 2017
Affiliations
- Walking/Hiking
- Reading/Writing
- Carpentry/Building
- Horse Riding/Swimming
References
References available upon request.
Timeline
Administration Team Leader
Hermitage Medical Clinic
03.2021 - 12.2023
Administrative Assistant
Hermitage Medical Clinic
02.2018 - 03.2021
Junior Office Assistant
Corrigan&Corrigan Solicitors
02.2017 - 05.2017
QQI LEVEL 6 - PA And Advanced Administration
Rathmines College
QQI LEVEL 5 - Legal Administrative Assistance
Marino College Of Further Education
- CPD Certificate in Managing People & Skills - IBEC ACADEMY 2022
- IACT Excel Training Programme - 03/2023
- 52 WPM Typing Speed - Cert Obtained in Rathmines College 2017
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