Summary
Overview
Work history
Education
Skills
Languages
Certification
Accomplishments
References
Timeline
Generic

Vanessa Huang

Lucan,Ireland

Summary

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Enthusiastic leader with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.

Overview

4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Member service officer

Community Credit union
Blanchardstown, Ireland
01.2024 - Current
  • Provided excellent member service, building strong relationship through clear communication and problem solving
  • Led team initiatives, supporting colleagues and fostering a collaborative work environment
  • Great understanding in risk and compliance when opening new accounts and handling sensitive loan documentation adhering to policies for AML.
  • Provided excellent member service, assisting with loan pay-outs and account related inquiries.
  • Applied positive customer service approach to increase satisfaction levels.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.

Lead barista

Famous
Lucan, Leinster
07.2021 - 10.2023


  • Trained new staff members for efficient operation of the Bubble tea machines.
  • Maintained stock levels to avoid any shortages or excesses.
  • Handled cash transactions accurately for smooth business operations.
  • Performed all opening and closing duties fully and accurately to maintain cleanliness of bubble tea equipment.
  • Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.


Campus ambassador

TU Dublin
Dublin, Leinster
10.2022 - 04.2023
  • Represented university at various forums for increased visibility and reputation building.
  • Provided guided tours around the campus for visitors adding a personalised touch to their visit.
  • Engaged with potential students during open days to drive interest in university programmes.
  • Coordinated events to highlight campus successes and build student morale.
  • Conducted public presentations and prepared materials.

Education

Bachelor of Business - International Business

TU Dublin
Dublin, Leinster
09.2021 - 06.2025

Skills

  • Leadership
  • Social media marketing
  • Multilingual
  • Problem-solving
  • Team building
  • Communication skills

Languages

Chinese (Cantonese)
Native
Chinese (Mandarin)
Native

Certification

  • Health and safety champion in Community Credit union - Rowlagh Branch

Accomplishments

  • Gaisce Bronze Award - Dedication to personal development and community work
  • Student leadership roles - TY Prefect // Mentor to first years
  • Student Ambassador - For Confey community college open days
  • Student union - Developed strong leadership and problem solving skills through active involvement in student initiatives
  • TY business: Butterflywrld - Innovation, management skills

References

References available upon request.

Timeline

Member service officer

Community Credit union
01.2024 - Current

Campus ambassador

TU Dublin
10.2022 - 04.2023

Bachelor of Business - International Business

TU Dublin
09.2021 - 06.2025

Lead barista

Famous
07.2021 - 10.2023

Similar Profiles

Create profile
Vanessa Huang