Summary
Overview
Work History
Education
Skills
Accomplishments
Custom
Timeline
Generic

Uche Tope Raymond

Convoy Donegal

Summary

Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Dependable in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Safety-conscious Security Guard with excellent communication skills and eye for detail. Physically dexterous with the ability to monitor premises through advanced security cameras. Adept at handling and resolving conflicts in a professional manner. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous monitors premises using advanced security cameras. Successful at professionally handling and resolving conflicts. Experienced security monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Skilled care provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise family and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Efficient and reliable Certified Nursing Assistant with excellent experience in hospital settings. Skilled in assisting with technical nursing treatments, supporting diagnostic procedures and accurately charting patient records. Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback.

Overview

13
13
years of professional experience

Work History

Care assistant

ISS RECRUITMENT AGENCY
Dublin
01.2023 - Current
  • Delivered personal care focused on individual needs, preserving patient dignity and self-esteem
  • Maintained confidentiality and compliance standards for optimised patient care
  • Delivered high-quality care to clients with disabilities, achieving care plan objectives
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments
  • Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol
  • Prepared healthy meals with additional mealtime planning, feeding and support
  • Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress
  • Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene
  • Assisted in all aspects of personal care, retaining comfort and dignity

Sales assistant

NCBI
Newbridge
01.2023 - 09.2023
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities
  • Worked energetically to maintain efficient operations during peak trading hours
  • Maintained knowledge of products and features to provide recommendations to customers

Security officer

URCO MOTORS NIGERIA LIMITED
Ondo state
01.2017 - 01.2022
  • Checked ID cards and documented details in security log
  • Patrolled property during open hours, observing activities and deterring vandalism or criminal activity
  • Worked in security control room to continuously monitor CCTV feeds
  • Secured doors and gates across office buildings and grounds, maintaining optimal security standards
  • Checked bags and identification with keen eye for detail
  • Monitored, authorised and recorded entrance and departure of vehicles and visitors

Customer Service Representative

Etisalat NIG
Ondo state, NIGERIA
01.2012 - 01.2014
  • Answered and helped resolve enquiries from clients, vendors and general public
  • Kept reception area clean and neat to give visitors positive impression of the company
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Updated system with order specifics and customer details, preferences, and billing information.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Provided accurate information about products and services to customers.

Education

NVQ Level 4 - Security Guarding

The Security Institute
Dublin, Ireland
08.2023

Internet Skills -

Kildare and Wicklow (Education and Training Board)
Newbridge
06.2023

B.Sc - Chemistry

Ekiti State University
Ado Ekiti, Nigeria
01.2014

Secondary Leaving Certificate - SSCE

Saint Daniel's Grammar School
Akure, Ondo State, Nigeria
01.2009

Primary School Leaving Certificate - PSLC

Saint David Primary School
Akure, Ondo State, Nigeria
01.2003

Skills

  • Customer Service
  • Security operations experience
  • SIA licence holder
  • Fire Safety
  • CCTV systems
  • Reporting skills
  • SIA Licence
  • CCTV monitoring
  • Security camera monitoring
  • Radio communications
  • Elderly care
  • Mobility assistance
  • Complaint resolution
  • Account updating
  • Scheduling
  • Research
  • Training development aptitude

Accomplishments

  • Reading
  • Meeting people
  • Listening to music
  • Adventuring
  • Travelling
  • Planning and strategizing
  • Exercising
  • Surfing social media

Custom

Available upon request

Timeline

Care assistant

ISS RECRUITMENT AGENCY
01.2023 - Current

Sales assistant

NCBI
01.2023 - 09.2023

Security officer

URCO MOTORS NIGERIA LIMITED
01.2017 - 01.2022

Customer Service Representative

Etisalat NIG
01.2012 - 01.2014

NVQ Level 4 - Security Guarding

The Security Institute

Internet Skills -

Kildare and Wicklow (Education and Training Board)

B.Sc - Chemistry

Ekiti State University

Secondary Leaving Certificate - SSCE

Saint Daniel's Grammar School

Primary School Leaving Certificate - PSLC

Saint David Primary School
Uche Tope Raymond