Tebogo Winfred Selei
Harley Court, Cork
Summary
Patient-focused Healthcare Assistantwith demonstrated experience providing compassionate and comprehensive care, committed to making patients feel comfortable. Proficient in cleaning and sanitizing patient rooms, documenting observations and examining for symptoms. Compassionate approach to dealing with those under duress. Hard working employee with good customer service and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Healthcare Assistant
Communicare Healthcare
Limerick
04.2024 - Current
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Ensured reliable communication between patients and healthcare providers by serving as an empathetic listener and effective advocate when necessary.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Deli Assistant
EuroSpar
Rathkeal, Limerick
12.2023 - 04.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Utilized safe food handling techniques when preparing, storing, and displaying products to reduce waste and minimize risk of contamination.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Collaborated with team members to ensure smooth operation of the deli department.
- Provided excellent customer service through active listening and addressing customer needs promptly.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Assisted in maintaining a clean and organized workspace, ensuring compliance with health regulations.
- Monitored product quality closely by checking expiration dates and rotating stock accordingly.
- Developed positive relationships with regular customers through attentive service and genuine conversation.
- Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Inspected equipment, refrigerators, and warming lamps to check compliance with safe operating levels.
- Sliced meats and cheeses according to customer preferences, providing personalized service that encouraged repeat business.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Opened new inventory and rotated stock by dates to maintain freshness.
Healthcare Assistant
Daniel Sheridan
Thomas Street, Rathkeal. Limerick
10.2023 - 01.2024
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
Healthcare Assistant
Dr Mompati Clinic
Francistown, Botswana
02.2016 - 11.2022
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
- Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
Education
Certificate - Care Skills
Hickey Safety Services
Co. Kerry Certificate - Care of The Older People
Hickey Safety Services
Co. Kerry Certificate - The Fundamentals of GDPR
HseLand
Limerick 04.2024
Certificate - Safeguarding Adults At Risk of Abuse
HseLand
Limerick 04.2024
Certificate - AMRIC Basics of Infection Prevention And Control
HseLand
Limerick 04.2024
Certificate - Putting On And Taking Off PPE in Community Healthc
HseLand
Limerick 03.2024
Certificate - AMRIC Hand Hygiene
HseLand
Limerick 03.2024
Introduction Certificate - Chemical Safety in The Workplace
HseLand
Limerick 02.2024
Certificate - Your Safety, Health And Welfare in Healthcare
HseLand
Limerick 02.2024
Certificate - Dementia
HseLand
Limerick 02.2024
Certificate - Children First
HseLand
Limerick 02.2024
Certificate - Manual Handling
Hickey Safety Services
Co. Kerry 10.2023
Certificate - People Moving And Handling
Hickey Safety Services
Co. Kerry 10.2023
Skills
- Time Management
- Patient Care
- Supporting personal needs
- Dementia and Alzheimer's knowledge
- Meal Preparation
- Feeding Assistance
- Preparing meals
- Empathy and Compassionate Care
- Catheter Care
- Mobility Assistance
- Oral Hygiene
Timeline
Healthcare Assistant
Communicare Healthcare
04.2024 - Current
Deli Assistant
EuroSpar
12.2023 - 04.2024
Healthcare Assistant
Daniel Sheridan
10.2023 - 01.2024
Healthcare Assistant
Dr Mompati Clinic
02.2016 - 11.2022
Certificate - Care Skills
Hickey Safety Services
Certificate - Care of The Older People
Hickey Safety Services
Certificate - The Fundamentals of GDPR
HseLand
Certificate - Safeguarding Adults At Risk of Abuse
HseLand
Certificate - AMRIC Basics of Infection Prevention And Control
HseLand
Certificate - Putting On And Taking Off PPE in Community Healthc
HseLand
Certificate - AMRIC Hand Hygiene
HseLand
Introduction Certificate - Chemical Safety in The Workplace
HseLand
Certificate - Your Safety, Health And Welfare in Healthcare
HseLand
Certificate - Dementia
HseLand
Certificate - Children First
HseLand
Certificate - Manual Handling
Hickey Safety Services
Certificate - People Moving And Handling
Hickey Safety Services