Eunice Gyan
Swords
Summary
Helpful professional committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations, and examining for symptoms. Compassionate approach to dealing with those under duress. My goals are focused on becoming an expert in my field. I am working to prepare myself for opportunities in the future by taking on demanding roles and positions relating to good interpersonal relationship in any high profile organization. Yet I am also flexible to take on new roles that will broaden my exposure that is why I wish to involve myself in your seamless team of employees.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Healthcare Assistant
Home Instead
Dublin
09.2023 - Current
- Answered call lights promptly and responded to patient requests in a timely manner.
- Maintained a clean work environment by following infection control policies and procedures.
- Assisted with mobility exercises for immobile patients under direction of physical therapist or nurse.
- Observed patients' physical, mental, and emotional conditions and reported any changes to supervisor or nurse on duty.
- Utilized strong organizational skills while managing multiple tasks simultaneously.
- Provided assistance to patients with activities of daily living, such as bathing and dressing.
- Administered medications orally or topically as prescribed by physician.
- Interacted positively with family members of patients while delivering compassionate care.
- Assisted in transferring patients from wheelchair or bed using appropriate techniques.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Customer Service Representative (The Mezz)
Dublib Airport
04.2023 - 10.2024
- Developed positive relationships with customers through friendly interactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Provided accurate information about products and services to customers.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained a high level of professionalism when dealing with difficult customers.
- Developed strong relationships with customers by providing personalized assistance and support.
Church Carer
Creative Life
03.2022 - 06.2024
- Served meals to homeless people in partnership with local charities during holidays or special occasions.
- Provided companionship to reduce loneliness and isolation of elderly individuals.
- Provided emotional support to elderly clients and their families.
- Demonstrated excellent interpersonal skills while interacting with clients, family members, physicians or other healthcare professionals.
- Managed social media accounts associated with the church by regularly posting updates on upcoming events or important announcements related to it.
- Coordinated volunteers for various projects within the church such as food drives or volunteer days in impoverished areas.
- Greeted visitors on Sundays and provided them with information about services or other activities available at the church.
- Monitored children entering, during and after weekly youth programs.
- Demonstrated and reinforced values of caring, respect, honesty, and responsibility.
- Supervised children in children's room during long services to promote good behavior.
- Developed individualized care plans for each client in collaboration with family members and healthcare professionals.
Education
Healthcare
Chevron College
Dublin, Ireland06-2024
Higher Diploma - Computer Science
National College Of Ireland
Dublin, Ireland04-2023
Skills
- Caregiver Relations
- Mobility Assistance
- Time management abilities
- Emotional and Social Support
- Time Management
- Team building
- Attention to Detail
- Excellent Communication
- Analytical Skills
- Communication Skills
- Multitasking
- Willingness to go the extra mile
Certification
- QQI Level 5 in healthcare
- Higher Diploma In Computer Science
Timeline
Healthcare Assistant
Home Instead
09.2023 - Current
Customer Service Representative (The Mezz)
Dublib Airport
04.2023 - 10.2024
Church Carer
Creative Life
03.2022 - 06.2024
Healthcare
Chevron College
Higher Diploma - Computer Science
National College Of Ireland
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