Results-oriented Assistant Manager specializing in luxury retail. Proven track record in driving sales and enhancing customer experiences while leading high-performing teams. Expertise in client engagement and consultative sales, with a strong foundation in jewellery craftsmanship. Dedicated to resolving client inquiries professionally and motivating teams to exceed performance targets.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Health Care Assistant
Danu Home care
Dublin
01.2025 - Current
Delivered personalized, high-quality service to enhance client satisfaction and meet individual needs.
Built strong client relationships through active listening to better address concerns and needs.
Handled concerns calmly and collaborated with team members to ensure seamless service delivery in fast-paced environments.
Relationship Manager
Speakeasy academy
Kannur
03.2023 - 08.2024
Cultivated and reinforced customer relationships, enhancing satisfaction and retention rates.
Provided personalized consultations aligned with customer needs and preferences.
Addressed enquiries, concerns, and complaints, upholding a professional brand image and fostering customer trust.
Assisted in implementing sales and customer engagement strategies.
Education
Master Of Science - Global Brand Management, International Bossiness
Griffith College Dublin
09.2025
Bachelor Of Commerce - Commerce
Pazhassi Raja NSS College
05.2023
Skills
Brand strategy
Customer engagement
Market analysis
Project management
Data interpretation
Sales support
Relationship building
Client documentation
Projects
Dissertation - Applying Neuromarketing Insights to Influencer Marketing Strategies for Generation Z Consumers in the Irish Beauty Sector, This study explores how neuromarketing insights influence Generation Z's responses to Instagram influencer marketing in the Irish beauty sector, examining emotional triggers, engagement, and purchase intentions to inform effective brand strategies., 07/01/25, 09/30/25
Languages
Malayalam
English, Fluent
Malayalam, First Language
Certification
QQI level 5
Timeline
Health Care Assistant
Danu Home care
01.2025 - Current
Relationship Manager
Speakeasy academy
03.2023 - 08.2024
Master Of Science - Global Brand Management, International Bossiness