Sean Doran
Wexford
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Just finished a high level of 3rd level education and many years of experience working in a busy labour intensive environment, ready to enter a new stage
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Operative
John Doran
New Ross
05.2016 - Current
- Answered [Number] calls per shift to assist with customer questions and concerns.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Leveraged [Software] skills to input and compile data gathered from various sources.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
Bachelor of Business - Bachelor of Business in Management
South East Technological University
11-2023
Skills
- Social Perceptiveness
- Multitasking
- Relationship Building
- Interpersonal Communication
- Flexible and Adaptable
- Customer Service
- Excellent Communication
Certification
- Full Irish Drivers license as of November 2023
- Forklift Certified by BTS (Bradley Training Solutions) which i completed in July of 2021
- Manuel Handling Course by BTS
- Abrasion and Abrasive wheels course by BTS
Languages
English
First Language
Affiliations
- Many years partaking in all kinds of sports for local clubs around the New Ross and Cushinstown area and would consider myself a sports enthusiast (2005-20019). Always loved being a part of teams because of the cohesion and pride you feel so I mainly partaken in team sports. These teams include, Rathgarouge Cushinstown GAA, New Ross Rugby Football Club and New Ross Town FC.
- attend as many local games as possible as i do not play anymore but maintain the same interest as i always have, GAA, Rugby, Soccer. While i do not play anymore I still take pride on keeping myself physically fit and attend the gym on a regular basis, something I really enjoy
- attend local table quizzes and quiz nights as i have an interest in bettering and challenging my knowledge and enjoy the competitive environment and social aspect of quizzes.
Timeline
General Operative
John Doran
05.2016 - Current
Bachelor of Business - Bachelor of Business in Management
South East Technological University
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