Summary
Overview
Work History
Education
Skills
Languages
Academic Projects
Personal Information
Affiliations
Certification
sections.external_links.name
Tools
Programing Languages
Timeline
CustomerServiceRepresentative

Sabarinathan Chandramohan

Monkstown,Dublin

Summary

As a Master of Science in Data Analytics student at the National College of Ireland, Dublin, I bring over four years of experince as a certified Software Tester in contact center testing and Chat bot testing. My experience includes testing IVR, IVA, and chat bot for US clients such as [Intrado - formerly called as WEST]. In my recent role as a Senior Test Engineer at Sensiple Software Solutions in Chennai, India, I spearheaded comprehensive testing initiatives utilizing a suite of tools including Jira, Test Rail, GCP, Postman, SoapUI, and Cyara - IVR automation tool, With a solid foundation in Python, SQL, and Java programming languages, my transition to a data analytics role is fueled by a passion for uncovering actionable insights from complex datasets. My proficiency extends to ETL processes, where I have experience in extracting, transforming, and loading data efficiently. Additionally, I am adept at working with relational databases such as PostgreSQL and NoSQL databases like MongoDB, My skill set also encompasses predictive analytics techniques, enabling me to develop models that forecast future trends and behaviors based on historical data. Furthermore, I have experience utilizing visualization tools such as Power BI and Tableau to create compelling visual representations of data, facilitating clear communication of insights to stakeholders, I am seeking graduate opportunities to apply my skills and contribute to the innovative projects.

Overview

5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Customer Assistant

Tesco
Dublin, Ireland
11.2023 - Current
  • Provided excellent store assistance in TESCO part-time employee while pursuing master's degree
  • Developed effective communication and problem-solving skills.
  • Assisted customers in locating specific items to boost satisfaction.
  • Conducted periodic inventory checks and practiced stock control measures.
  • During bank holidays, worked over night shift and increases stock clearance by 10% and achieved best employee week award,

Senior Tester Engineer

Sensiple Software Solutions
Chennai, India
03.2019 - 12.2023
  • IVR, IVA, and chat bot testing for [Intrado - formerly called as WEST] and other US clients
  • Lead many projects and achieved zero production issues
  • As senior tester, lead many project solo and completed 100 plus test cases before completion date.
  • UAT support and production support testing
  • Did API testing and database querying testing
  • Daily stand up and followed agile methodologies
  • Used GCP for checking and monitoring all call logs
  • Utilized tools like Jira, Test Rail, GCP, Postman, SoapUI, and Cyara - IVR automation tool
  • Demonstrated proficiency in Python, SQL, and Java programming languages.
  • Certified ISTQB software tester

Education

Master of Science in Data Analytics - Computer science-Data analytics

National College of Ireland, Dublin
Dublin
09.2023 -

Bachelor of Science - Electronics and communication

SRM Institute of Science and Technology
Chennai
06.2015 - 05.2019

Skills

  • Data visualization
  • Machine learning
  • Deep Learning
  • Statistic analysis
  • Data analysis
  • Data modelling
  • Data extraction
  • Forecasting and planning
  • Data mining
  • Defect tracking
  • Data quality assurance processes
  • Data validation
  • Data pipelining
  • ETL processes
  • Visual Studio

Languages

English (Fluent)
Tamil (Native)

Academic Projects

Windmill Energy Production Monitoring System, National College of Ireland, Master's 1st Sem Project, Created a machine learning model using both supervised and unsupervised learning for identifying and maintaining the power generation of windmills. Utilized real-time data from Ireland's windmill energy production. Applied data analytics techniques to optimize power generation efficiency. Used machine learning techniques like Random Forest, decision tree, multiple linear regression, XGBoost, SVM.

Personal Information

Visa status: Currently in stamp 2 and eligible for stamp 1G after my graduation.

Affiliations

  • Exploring, photography and gym

Certification

  • Applied Machine Learning in Python - Credential ID-WKLKG5BFB2AU
  • Introduction to Data Science in Python-Credential ID-HR6XNUS7CU5J
  • Scrum Foundation Professional Certificate (SFPC)-Credential ID- 42155306
  • Google Cloud Certified Professional Cloud Developer -Credential ID-hYxA8Y

Tools

  • Power BI
  • Tableau
  • ETL -Dagster
  • Tensorflow
  • MongoDB
  • Visual Studio
  • Google Colab
  • Jupyter notebook
  • GCP
  • Jira
  • Test Rail
  • Postman
  • SoapUI

Programing Languages

  • Python
  • R
  • SQL
  • NoSQL
  • Java
  • Selenium
  • BigQuery

Timeline

Customer Assistant

Tesco
11.2023 - Current

Master of Science in Data Analytics - Computer science-Data analytics

National College of Ireland, Dublin
09.2023 -

Senior Tester Engineer

Sensiple Software Solutions
03.2019 - 12.2023

Bachelor of Science - Electronics and communication

SRM Institute of Science and Technology
06.2015 - 05.2019
Sabarinathan Chandramohan