Rupali Mudholkar
Adamstown
Summary
Project Manager with extensive experience at Vodafone Ireland, specializing in risk management and stakeholder communication. Led initiatives that improved project delivery efficiency, resulting in 96% feature completion. Proficient in Agile methodologies and resource management, promoting collaboration and delivering high-quality outcomes in dynamic settings.
Overview
22
22
years of professional experience
1
1
Certification
Work History
PROJECT MANAGER
Vodafone Ireland Limited
Dublin
09.2022 - Current
- Program coordination and management, involving oversight of multiple interconnected projects, coordination of activities and dependencies, provision of guidance and support, adherence to timelines and budgets, maintenance of required quality standards, priority management, and implementation of changes as needed.
- Resource management, with allocation of resources across projects, budget administration, and management of resource utilization.
- Risk identification and issue management, including risk assessment and effort estimation for requirements and change requests.
- Process improvement and automation to support financial tracking and reconciliation.
- Stakeholder communication and reporting, including regular updates on program status, performance, and risks; management of stakeholder expectations and concerns; ownership of management dashboards; and alignment of projects with business objectives while addressing issues.
- Quality management through verification that deliverables meet established standards, implementation of assurance and control processes, and evaluation of program performance against defined metrics. Includes improvements to time-to-market processes.
- Change management, covering scope assessment and effort estimation for requirements and change requests.
SENIOR PROJECT MANAGER
VOIS
Pune
05.2019 - 08.2022
- End-to-end project management, encompassing project planning, implementation, deployment, and production support.
- Responsible for estimation, budget planning, and resource management; oversaw planning, prioritized tasks, and recommended as well as executed strategic changes.
- Conducted scope assessments and effort estimations for requirements and change requests, with a focus on risk identification and mitigation.
- Established an agile process, proactively guiding the development team to achieve set objectives, deliver high-quality results, continually reduce production incidents, and drive ongoing improvement.
- Led sprint planning and execution, ensuring adherence to all sprint ceremonies.
- Contributed to the formulation of the product roadmap vision.
- Managed the ordering, prioritization, and maintenance of the product backlog, optimizing product value.
- Identified, communicated, and coordinated change requests with both business and technical teams.
- Maintained ownership of the product backlog, achieving 96% feature completion without roadblocks and ensuring timely delivery.
- Demonstrated expertise in stakeholder management, communication, change management and control, as well as metric and KPI generation.
TEAM LEAD
Infinite Computer Solutions
Pune
06.2010 - 11.2019
- Served as Team Lead and Functional Consultant for System Integration Family and Testing Stream, supporting Tier-1 Telecom clients and business teams across multiple geographic regions.
- Led migration and integration efforts of the Amdocs Telecom (OSS/BSS) Suite to IBM Circle applications for Vodafone India; Oversaw development, system testing, and integration testing development of IBM's circle applications such as SMS Keywords and CDM.
- Managed the transformation project for Vodafone India, facilitating the transition from the BOSS system to the Amdocs Enabler Billing platform while coordinating with stakeholders including Amdocs, Vodafone India, IBM, and TCS.
- Ensured timely and accurate project delivery through continuous monitoring and stage-wise reviews.
- Provided technical leadership and cross-functional training for various modules, including Amdocs and IBM circle applications.
- Conducted gap analysis on product design and managed remediation efforts.
- Reported status updates and escalated issues to relevant stakeholders.
SR QA MANAGER
Cybage
Pune
08.2013 - 04.2019
- Led the Development team as a Telecom Domain Expert for Neustar and Amdocs product suites, overseeing end-to-end implementation for telecom clients.
- Established the Spotify model for the Ingenico team during transition from a Waterfall approach.
- Participated in training and mentoring team members.
- Utilized VSTS, Teams, and JIRA for Agile/Scrum practices, and HP’s Application Life Cycle Management/Quality Center, RQM, and CQ tools for Quality Assurance and testing.
- Engaged in stakeholder management, metric/KPI generation, status reporting, communication, vendor management, procurement, cost/time estimation, and managed project aspects including scope, quality, resources, risk, timeline, and release readiness. Contributed to requirement gathering, test strategy and planning, and process compliance activities, including audits.
- Oversaw delivery of QA activities and managed the complete SDLC: development, unit testing, system testing (ST), system integration testing (SIT), deployment, UAT handling, production support, schedule tracking, maintenance of burn down charts, metrics, and audit execution. Worked with business marketing groups for requirement gathering and estimations for prospective clients, and participated in recruitment, knowledge management, performance appraisal, escalation management, and process improvement.
- Managed Integrated Functional Test (IFT) and Pre-Acceptance Test for a team of over 25 members, including strategy and planning, pre-UAT setup, test data, connectivity, network, project management support, coordination with stakeholders, adherence to Agile methodology, regular stage reviews, time management, workload distribution, cross-functional training, status reporting, escalation, risk analysis, resource and defect management.
TEAM LEAD
Accenture
Pune
01.2010 - 06.2010
- Team Lead for Telecom Amdocs CRM and Billing systems for Amdocs Products and Services in System Integration & User Acceptance Testing department for Clearwire - US
- Designing and developing test cases to verify product functionality according to business requirements.
- Subject Matter Expert in E2E Telecom domain workflow in Amdocs Products from Customer Creation, Order Management, Activation, Acquisition & Formatting, Rating & Guiding and Billing.
SENIOR SME
Amdocs
Pune
04.2006 - 01.2010
- Individual Contributor & Consultant for the Telecom Testing projects
- Worked on System & Integration test for various Telecom Service providers
- Writing complex SQL queries for data retrieval from Oracle database.
- Projects Handled: Bell - Canada, Vodafone - NL, Vodafone – UK, Telstra – Australia, Cingular- US.
TEST ENGINEER
Wilo Mather & Platt
Pune
12.2003 - 03.2006
Education
Post Graduate Program - Strategic Product Management
IIM VISHAKHAPATNAM
India01.2025
Master Program - Business Analyst
Simplilearn
India01.2022
Master of Technology - Software Systems
BITS PILANI
India01.2018
Bachelor of Engineering - Instrumentation & Control
Pune University
India01.2003
Skills
- Team Management
- Change Management
- Risk Management
- Stakeholder Management
- Collaboration
- Strategic Analysis & planning
- Resource Management
- Process improvement
- Agile – Scrum, Spotify, Kanban
- Production Support Planning
- Communication
- Presentation
- Transparency & Positive
- Respect for individuals
- Innovative
- Quick Learner
- Amdocs Telecom (OSS/BSS)
- Jira, Confluence, VSTS
- Zephyr
- ALM/ QC
- Clear Quest, RQM
- Test Automation
- MS Project, PPT, Excel, Visio
- DevOps – CICD
- Unix, SQL
Certification
- Management Accelerator Program by McKinsey & Company
- Professional Scrum Master I (PSM I)
- ICAgile Certified Professional – Leading with Agility
- ICAgile Certified Professional – Agile Coaching
- Certified SAFE 6 Agilist
- Certified SAFE 5 Advanced Scrum Master
- Certified Scrum Product Owner (CSPO)
- Scrum Foundation Professional Certification (SFPC)
Awards
TECC Outstanding Contributor – Amdocs, Best Performer Award - Infinite Computer Solutions, Best project Award – Infinite Computer Solutions
Timeline
PROJECT MANAGER
Vodafone Ireland Limited
09.2022 - Current
SENIOR PROJECT MANAGER
VOIS
05.2019 - 08.2022
SR QA MANAGER
Cybage
08.2013 - 04.2019
TEAM LEAD
Infinite Computer Solutions
06.2010 - 11.2019
TEAM LEAD
Accenture
01.2010 - 06.2010
SENIOR SME
Amdocs
04.2006 - 01.2010
TEST ENGINEER
Wilo Mather & Platt
12.2003 - 03.2006
Post Graduate Program - Strategic Product Management
IIM VISHAKHAPATNAM
Master Program - Business Analyst
Simplilearn
Master of Technology - Software Systems
BITS PILANI
Bachelor of Engineering - Instrumentation & Control
Pune University
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