Jyoti J
IT Project Manager
Dublin,Ireland
Summary
Results-driven IT Project Manager with 11 years of experience leading complex projects and driving alignment with business objectives. Specializes in Agile methodologies, project tracking, stakeholder communication, and risk management. Demonstrates a track record of improving team productivity, implementing process enhancements, and delivering high-quality solutions. Skilled in translating technical processes for non-technical stakeholders while maintaining compliance with regulatory standards.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Project Manager
HCLTech
03.2022 - 01.2025
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Led the successful delivery of 10+ large-scale software projects, increasing company revenue by 25%.
- Increased team velocity by 40% over 6 months by facilitating agile practices and providing continuous coaching to development teams
- Coordinated cross-functional teams of 30+ members, including developers, QA testers, and product owners, delivering 15% more features per sprint
- Successfully resolved 90% of project risks and issues through proactive risk management, leading to on-time delivery across all major projects
- Collaborated with stakeholders to define product requirements, prioritize backlog items, and align business goals with technical solutions
- Defined and tracked project KPIs, including schedule adherence and customer satisfaction, achieving a 92% customer satisfaction rating.
- Implemented continuous improvement initiatives that reduced project delivery cycle time by 20% over 1 year
- Recognized twice by the client in 2024 for outstanding project execution.
Lead Analyst Cum Scrum Master
Mercer
06.2016 - 03.2022
- Facilitated Scrum ceremonies (daily stand-ups, sprint planning, retrospectives) for a team of 12 engineers and 5 product owners, ensuring 95% sprint completion rate
- Create Business cases for more than 50 new enhancements which were developed for WebCAS application (Mercer Billing Application)
- Conducted sprint retrospectives and worked with teams to implement process improvements, improving efficiency by 10%
- Assisted in the delivery of 15+ web and mobile development projects, contributing to a 95% client retention rate
- Awarded 'Star of the Month' 10 times for outstanding contributions.
Test Engineer
Fiserv India Pvt Ltd
07.2013 - 05.2016
- Created 40 Business specification documents, test plan, test strategy, effort estimation in one week by reducing the development time to 20%.
- Performed Integration/Database/Automation testing with Selenium C#, used MS SQL server to write SQL scripts
- Automated 5+ web applications using Selenium WebDriver, improving time-to-market.
- Conducted rigorous stress testing, increasing product reliability.
- Maintained up-to-date documentation of all test plans, procedures, results, and defect tracking databases for future reference or audits.
Education
Masters in Computer Application (Part-time) - Computer Engineering
07-2018
B.Tech - Computer Science
06-2012
- CellTCS:A Secure Threshold Cryptography Scheme based on Non-linear Hybrid Cellular Automata. This paper was published in journal in November 2012.
Skills
- Project planning and management
- Stakeholder management, Portfolio management
- Cost and budget management, Timeline and Schedule Management
- Team Management, Problem solving, Risk Management
- Coaching and Mentoring, Servant Leadership
- Conflict and Impediment Resolution,
- Metrics and Reporting, Problem Solving
- Risk management, Agile, SCRUM, Safe
- PI Planning, Backlog Grooming, Retrospective, Root Cause Analysis
- Sprint Planning, Sprint Review, Daily Standup Meeting
Project management
Project planning
Project scheduling
Team collaboration
Project tracking
Strategic planning
Stakeholder communications
Advanced problem solving
Schedule management
Scope management
Cross-functional collaboration
Coaching and mentoring
Conflict management
Project closure
Agile methodology
Meeting facilitation
Resource allocation
Root-cause analysis
Requirements gathering
Progress reporting
Deliverable tracking
Task prioritization
Verbal and written communication
Planning and scheduling
Problem-solving
Detail-oriented
Process improvement
Team leadership and direction
MS office applications
Program leadership
Critical thinking
Interpersonal skills
Work Planning and Prioritization
Team management
Attention to detail
Stakeholder management
Change management
Influencing skills
Cost management
Resource management
Agile projects
Presentation creation and delivery
Effective negotiations
Risk analysis and management
Agile metrics tracking
Sprint planning
Kanban knowledge
Backlog grooming
User story creation
Retrospective analysis
Lean principles
Team facilitation
Teamwork and collaboration
Status reporting
Incident management
Continuous integration
Continuous deployment
Release management
Version control systems
Amazon web services
JIRA
Agile
Software development tools: JIRA, confluence
Accomplishments
- Increased customer satisfaction ratings by 30% through enhanced delivery timelines.
- Supervised team of 80+ staff members enhancing operational efficiency.
- Presented with the Peak Performer Award Award for spurring more than 20% growth for 3 consecutive months.
Languages
Hindi
Native language
English
Proficient
C2
Certification
CAPM - Certified Associate in Project Management
Certified ScrumMaster (CSM) - Scrum Alliance.
SAFe 5 Agilist Certification - Scaled Agile, Inc.
Personal Information
Title: IT Project Manager
Software
JIRA, JIRA Align, Confluence, SharePoint, Zoom
Hobbies and Interests
Cooking, Table Tennis
Timeline
Project Manager - HCLTech
03.2022 - 01.2025
Lead Analyst Cum Scrum Master - Mercer
06.2016 - 03.2022
Test Engineer - Fiserv India Pvt Ltd
07.2013 - 05.2016
Vinayaka Missions Sikkim University - Masters in Computer Application (Part-time), Computer Engineering
Tezpur University - B.Tech, Computer Science
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