Customer Service Operator, Manager Assistant
Ltd “BalDis” Logistic Company - Customer Service
Riga , Latvia
02.2004 - 07.2006
- Resolve customer complaints and inquiries via phone or email by providing the best solutions.
- Contribute to team effort by helping organize customer service department work.
- Build sustainable relationships of trust through open, interactive communication.
- Follow 'BalDis' company guidelines and policies.
- Assist with the placement of orders, refunds, or exchanges, place or cancel orders, and handle product recalls.