Yael Cid

• Provide personal care to clients in their homes, supporting with daily living activities. Demonstrated strong communication, empathy, and time-management skills while maintaining accurate care records and followed care plans under HSE standards.

Provided high-quality and personalized care to elderly individuals. Proven ability to enhance the quality of life for clients through empathetic, respectful, and attentive caregiving.

• Conducted weekly audits and inventory checks, comparing physical stock with SAP system records.
• Ensured compliance with internal policies and procedures across departments.
• Prepared and submitted daily income and expense reports.
• Maintained and updated financial records using SAP.
• Supervised warehouse operations and managed procurement with suppliers.
• Managed and monitored operational budgets.
• Analysed general ledger accounts and prepared financial data for reporting.
• Performed bank reconciliations and resolved discrepancies.
• Entered and reviewed accounting data to support month-end closing procedures.

• Performed daily financial audits by verifying, reconciling, and closing daily transactions across all hotel departments.
• Managed guest check-ins and check-outs using OPERA management software, ensuring accuracy in billing and payments.
• Processed reservations and conducted detailed reviews of daily financial movements to ensure ledger accuracy.
• Generated and analysed end-of-day reports, performed cash handling and register balancing, and prepared shift-end financial summaries.
• Issued invoices and receipts, maintained organized financial records, and supported internal controls.
• Identified and reported discrepancies, or technical issues, affecting operational or financial accuracy.
• Provided high-level guest service, and resolved customer complaints promptly and diplomatically.
• Created logbooks, operational templates, and process improvements to optimize administrative workflows.

• Assisted with project budgeting, cost control, and financial planning aligned with organizational objectives.
• Supported recruitment and onboarding processes for new administrative personnel.
• Maintained accurate records of company income and expenditures in accordance with budgets.
• Recorded sales, purchases, and expenses in the accounting software.
• Prepared journal entries and maintained accurate ledger records.
• Reconciled bank and supplier accounts monthly.
• Supported monthly and year-end closing processes.