Roshan Kothari Prakash Chand
Dublin,Leinster
Summary
Accomplished professional with extensive expertise in decision-making, strategic visioning, and change management. Demonstrates strong data analysis competency and comprehensive knowledge of project lifecycles and IT infrastructure. Proficient in risk assessment techniques, agile methodology, and JIRA software utilisation. Adept at mentoring staff, negotiating, and persuading stakeholders to achieve optimal outcomes. Skilled in product development, solution architecture, leadership, project management, customer relationship building, and delivery planning. Committed to driving organisational success through innovative solutions and effective team collaboration.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Delivery Lead
Cognizant Technology Solutions
Dublin, Leinster
10.2021 - Current
- Maintained detailed records of deliveries for future reference.
- Effectively managed customer expectations through transparent communication.
- Liaised effectively with stakeholders at all levels of the business.
- Fostered a collaborative environment, boosting team productivity.
- Created detailed project plans for successful execution of tasks.
- Improved team efficiency by implementing agile methodologies.
- Coordinated with suppliers, ensuring timely delivery of products and services.
- Oversaw major projects, delivering within agreed timescales and budgets.
- Aligned delivery processes with business objectives, improving outcomes significantly.
- Managed complex delivery schedules for improved client satisfaction.
- Sought to build working relationships across client businesses to break down silos and encourage cross-functional collaboration and alignment.
- Supported adoption of agile ways of working to increase team productivity and impact.
- Fostered strong relationships for improved business prospects.
- Streamlined communication channels for efficient service delivery.
- Liaised between customers and internal departments, facilitating smooth operations.
- Been a part of multiple successful RFP's and helped the team stitch up successful proposals
Scrum master
Fidelity International
Dublin, Leinster
06.2021 - 09.2025
- Mitigated risks associated with project delays through proactive planning.
- Nurtured self-organising culture within the team by providing necessary training.
- Led sprint planning sessions, ensured alignment with business objectives.
- Led successful product launch campaigns via comprehensive release planning.
- Implemented Scrum framework, guided teams towards achieving goals.
- Liaised between business and technical teams, bridged communication gap.
- Negotiated scope changes to safeguard project success.
- Resolved conflicts for improved team dynamics.
Release manager
TCS
Letterkenny, Ireland
04.2019 - 06.2021
- Streamlined release management processes by introducing efficient software tools.
- Updated stakeholders on the status of releases regularly, maintained transparency in operations.
- Collaborated with IT teams to ensure infrastructure readiness for new releases.
- Documented all release procedures for future reference and consistency in practices.
- Achieved timely software releases by coordinating with cross-functional teams.
- Adhered strictly to compliance standards during all stages of the release cycle, upheld company's reputation and reliability.
- Initiated process improvements, improved efficiency in release cycles.
- Prepared comprehensive release reports for upper management review.
- Facilitated stakeholder communication to guarantee alignment on project timelines.
- Developed detailed release plans to meet project deadlines.
- Helped increase the throughput of the delivery teams by 80%
- Successfully reduced the rate of failure for releases to a great extent which enhanced reliability
Agile project manager
TCS
Chennai, London, India
08.2014 - 03.2019
- Was a part of the Delivery team for a digital transformation program migrating 18 capabilities from Legacy to Digital Platform
- Adopted Agile model of delivery and set up green field scrum teams to adopt scrum values
- Enabled setting up of CI CD pipelines to enable continuous integrations and continuous delivery
- Assisted teams to transform legacy batch and data models to API based delivery platforms
- Facilitate all scrum ceremonies and demos
- Worked with team across multiple geographies, managing independent contractors and other partner vendors
- Enabling the Team to Agree upon a Team Working Agreement.
- Improve the ways of working of the team to achieve better efficiency.
- Assist Product owner in writing user stories and refining product backlogs
- Create a feedback loop as a part of the retrospectives to continuously improve
- Successfully deliver the MVP and enable transition to Dev-ops model
- Helped the team deploy a new cloud-based solution for Data Warehousing using Kafka data retrieving tool
- Enabled delivery of the Program with a 20% ROI, to realize the cost in 5-year time
Major Incident Manager
IBM India LTD
Chennai, India
08.2009 - 08.2014
- Increased operational resilience by implementing preventative measures against potential incidents.
- Coordinated multi-departmental responses, leading to efficient handling of crisis situations.
- Conducted detailed post-incident evaluations to prevent recurrence of similar issues.
- Moderated cross-functional meetings, resulting in more effective collaboration during crisis situations.
- Led the development of contingency plans with the aim of mitigating potential risks.
- Introduced rigorous testing protocols, resulting in enhanced system reliability and stability.
- Provided comprehensive training for improved staff competency in managing critical incidents.
- Facilitated smooth operations for minimal business interruption during system failures.
- Managed change control protocols to minimise disruption during system upgrades or changes.
- Collaborated closely with IT teams to ensure swift systems recovery after downtime events.
- Improved response times by standardising and streamlining incident management procedures.
- Consulted on best practice guidelines, contributing significantly towards organisational readiness for dealing with critical incidents.
Project engineer
Wipro
Banglore, India
12.2007 - 07.2009
- 24X7 production support for business-critical applications
- Monitoring and actioning alerts on Net view and Remedy
- Reporting and escalating problems & Alerts, Co-ordinations with Global Application Support teams, File Transfers, Managing Analysts technically
- Managing feeds from all global vendors of Goldman Sachs on Mainframes end
Education
Bachelor of Engineering - Electronics and Communication
Anna University
08.2003 - 05.2007
Skills
- Decision-Making prowess
- Strategic visioning
- Change management acumen
- Data analysis competency
- Project lifecycle knowledge
- IT infrastructure familiarity
- Risk assessment techniques
- Scrum and kanban understanding
- Agile methodology proficiency
- JIRA software utilisation
- Mentoring staff
- Negotiation and persuasion
- Agile methodology
- Product development
- Solution Architecture
- Leadership skills
- Project Management
- Customer relationship building
- Delivery planning proficiency
Certification
- Professional Scrum Master
- ITIL Foundation V4
- Six Sigma White belt
- Product Strategy & Roadmapping
Custom
Timeline
Delivery Lead
Cognizant Technology Solutions
10.2021 - Current
Scrum master
Fidelity International
06.2021 - 09.2025
Release manager
TCS
04.2019 - 06.2021
Agile project manager
TCS
08.2014 - 03.2019
Major Incident Manager
IBM India LTD
08.2009 - 08.2014
Project engineer
Wipro
12.2007 - 07.2009
Bachelor of Engineering - Electronics and Communication
Anna University
08.2003 - 05.2007
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