Renato Lopes
Cork City,Ireland
Summary
Dynamic professional with a solid foundation in leadership, teamwork, and communication. Exceptional problem-solving abilities and resourcefulness lead to consistent results under pressure. Committed to use these skills to drive organizational success.
Overview
3
3
years of post-secondary education
7
7
years of professional experience
Work history
AIML Data Operations
Apple Inc.
Cork
10.2025 - Current
- Deliver excellent work across AI/ML projects using PT and BR locale settings.
- Apply on-device work to improve Siri features and Apple Intelligence quality.
- As Point of Contact, I help my team with any issues related to test devices and iOS updates or installations.
- Participated in volunteering events to support community initiatives.
- Member of Sports&Social to promote physical fitness and teamwork.
Salesperson - Furniture
Harvey & Norman
Cork, Ireland
02.2025 - 10.2025
- Delivered exceptional customer service by identifying needs and recommending suitable products.
- Maintained in-depth product knowledge.
- Processed transactions accurately using POS systems.
- Assisted with store merchandising, to maximize sales.
- Resolved customer issues efficiently, ensuring a positive shopping experience.
- Collaborated with team members and managers to achieve store goals and maintain a professional retail environment.
Cabin Crew Manager
Ryanair DAC
Cork, Ireland
05.2022 - 02.2025
- Ensured crew was following airline standards.
- Managed inventory with oversight for product restocking.
- Trained other crew to become supervisors.
- Developed leadership skills.
Cabin Crew
Ryanair DAC
Cork, Ireland
05.2019 - 05.2022
- Ensured the safety and security of passengers.
- Managed and achieved onboard sales targets consistently maximising revenue for the airline.
- Developed extensive customer service.
- Prepared and served meals and beverages to passengers.
- Managed emergency response protocols.
General Worker
Gin Gibre Bar
Guarda, Portugal
04.2021 - 10.2021
- Temporary job due to COVID-19
- Ensured COVID-19 guidelines were followed.
- Greet customers as doorman.
- Made sure all utensils equipment were properly washed and ready to use during the night.
- Maintained cleanliness and ensured hygiene standards.
- Opening and closing till.
Education
Computer Science
Instituto Politécnico de Guarda
Guarda, Portugal 09.2015 - 07.2018
Skills
- Leadership
- Teamwork
- Communication Skills
- Problem Solving
- Ability to Work Under Pressure
- Resourcefulness
REFERENCES
- Rafael, Pires, +353 83 404 4597, Harvey & Norman
- Zane, Rosamonte, basesupork@ryanair.com, +353 83 400 8519, Ryanair DAC
COURSES
Cabin Crew Initial Course (Sep 2018 - Oct 2018)
- OMNI Aviation Training Centre.
- Duration: 134h.
- Learned the basics of how to be a flight attendant.
- Basics of First Aid, Safety and Security.
- Cabin Crew Attestation (ANAC).
Timeline
AIML Data Operations
Apple Inc.
10.2025 - Current
Salesperson - Furniture
Harvey & Norman
02.2025 - 10.2025
Cabin Crew Manager
Ryanair DAC
05.2022 - 02.2025
General Worker
Gin Gibre Bar
04.2021 - 10.2021
Cabin Crew
Ryanair DAC
05.2019 - 05.2022
Computer Science
Instituto Politécnico de Guarda
09.2015 - 07.2018