Rebecca McCann
Kilkenny
Summary
I am a people person and connect well with other people. I like to make their experience as great as I can. I have great communication skills and am highly empathetic which helps with customer service. I pride myself on my organization and punctuality and general tidiness. I feel these skills are vital to success in any role. I have a great work ethic and thrive in busy environments. Long shifts and hard work don’t dampen my enthusiasm to perform well in my role.
Overview
5
5
years of professional experience
Work History
Shop Assistant
Carroll's XL service station
Kilkenny , Ireland
2023.10 - Current
- Greeted customers and provided assistance with product selection.
- Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
- Operated the till to process customer purchases accurately and efficiently.
- Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
- Building strong relationships with customers and local customers
Assistant Manager
Namo Mexican Bar
Kilkenny , Ireland
2021.09 - 2023.10
- Food preparation and service
- Taking and fulfilling orders
- Till operation
- Managing deliveries and ensuring produce is fully stocked
- Training and managing new staff
- Ensuring all staff maintained a clean and organized work space
- Collaborated with management on developing strategic plans for achieving business goals.
- Created weekly rosters
- Barista - preparation of hot and cold drinks
Food Server
Breathnach's Bar
Kilkenny , Ireland
2020.11 - 2021.01
- Prepared tables for meals by setting up items such as linens, silverware, and glassware.
- Took orders from customers accurately and delivered to kitchen staff promptly.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Clearing glasses and ensuring the bar and restaurant was always well organized and clean
Floor Assistant
Supervalu Loughboy
Kilkenny , Ireland
2018.10 - 2019.11
- Operating the till ande cash handling
- Assisted customers in finding the right products for their needs.
- Organized and restocked shelves to ensure product availability.
- Prepared merchandise displays according to company guidelines and standards.
- Restocked shelves as needed to maintain adequate supply levels throughout the day.
Education
Bachelor of Arts - Bachelors honours in psychology
University of Limerick
LimerickSkills
- Relationship Building
- POS Systems
- Task Delegation
- Training
- Food Handling
- Beverage Preparation
- Food Preparation
- Customer Service
- Friendly, Positive Attitude
Timeline
Shop Assistant
Carroll's XL service station
2023.10 - Current
Assistant Manager
Namo Mexican Bar
2021.09 - 2023.10
Food Server
Breathnach's Bar
2020.11 - 2021.01
Floor Assistant
Supervalu Loughboy
2018.10 - 2019.11
Bachelor of Arts - Bachelors honours in psychology
University of Limerick
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