Rebecca Hayes
Dublin
Summary
Compassionate Social Care Worker with experience in providing support to vulnerable young people in care of the state. Working from a needs led and strengths based approach when supporting young people experiencing crisis. Skilled in developing effective care plans tailored to each individual's specific needs and circumstances. Strengths include managing challenging behavior, exceptional communication skills, and ability to work collaboratively within multidisciplinary teams.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Social Care Worker
Sherrard House Children’s Emergency Residential Service
Dublin
03.2021 - 05.2022
- Worked with 12-17-year-old females in short-term emergency accommodation.
- Collaborated with a team to provide a high level of care to the young people, while assessing their needs and assisting in the implementation of care plans.
- Liaising with relevant professionals.
- Managing and supporting young people in crisis with challenging behaviors.
- Promoted the welfare of young people in need of care and protection.
- Report writing and following documents.
- Managed household chores effectively and oversaw daily cash management.
- Assisted clients with daily living activities, such as meal preparation, personal hygiene and accessing community services.
- Organized recreational activities in order to promote social interaction and wellbeing.
Social Care Worker
Dun Na Nog, Glenarm House
Drumcondra, Dublin
03.2021 - 08.2021
- Worked with three young people, aged 14-17, in a private residential setting.
- Worked with a team to provide a high level of care to the young people.
- Identified and assessed risks across various situations.
- Motivated the young people to learn various life skills.
- Collaborated effectively with a multidisciplinary team.
- Provided emotional and practical support to vulnerable young people.
- Adhered to guidelines set by Tulsa-Child and Family agency and ensured compliance with Irish legislation.
Social Care Worker
Salvation Army Lefroy house, Nightlight
City Centre
11.2019 - 02.2021
- Working with female and male, 12-17-year-olds, in emergency short-term accommodation.
- Provided crisis intervention for youth with challenging behaviors
- Provided critical support during Covid-19, adapting to evolving protocols while continually assisting young people amidst the shifting pandemic regulations.
- Created and implemented weekly plans and goals with the young people.
- Supported key child with 1-on-1 work aimed at discussing their individual needs and building a relationship.
- Report writing
- Trained new staff in nightlight.
Deli Assistant
Dunnes Stores
Georges Street, Dublin
10.2024 - Current
- Prepared sandwiches using specified ingredients while adhering to safety standards.
Bageller Supervisor
Big bang bagels
Fernie
12.2023 - 08.2024
- Managed staff in a busy, fast-paced environment.
Landstaff/Sales Assistant
Remote passages
Tofino
07.2023 - 10.2023
- Providing customer services by assisting guests with booking inquiries, managing ticket sales, and coordinating tour schedulers efficiently.
Housekeeper
Big White Ski Resort
Kelowna
11.2022 - 04.2023
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Assistant Unit Head and General Counsellor
Camp B’nai Brith of Montreal
Montreal
06.2022 - 08.2022
- Supervised group of twenty adolescents aged 15-16.
Sales Assistant
Marks and spencers
Dublin
10.2017 - 06.2019
- Trained in CSSM duties, keeping mandatory records, and assisting other members of staff with relevant issues.
Education
Bachelor of Arts - Applied Social Studies in Social Care
Technological University of Dublin Blanchardstown Campus
Dublin05.2019
Skills
- Activity Planning
- Records Management
- Emergency intervention
- Client Confidentiality
- Risk Assessment
- Client Advocacy
- Behavioral Management
- Effective Communication
- Active Listening Skills
- Consistently Reliable
College work experience
National Council for the Blind Ireland, Iona centre, 3rd Year Placement
- Facilitated classes for recreational enjoyment while taking into account the variety of visual impairments, service users age and physical ability.
- Educated about different forms of technology that can assist the service users in day to day life.
- Attended assessments to understand the extent of a individuals abilities and how the service can best assist them in addition to discussing whether the service would be able to take them in due to their physical mobility.
St Michaels House, Fox’s Lane, 2nd Year Placement
- Residential house for adults with intellectual disabilities.
- Worked alongside the staff team to support the residents in the house to live independent lives in the house and in the community, while following legislation, policies and personal guidelines.
- Supported the service users with personal care, meals, house chores and transportation according to each person’s individual guidelines.
Certification
Irish drivers license.
Timeline
Deli Assistant
Dunnes Stores
10.2024 - Current
Bageller Supervisor
Big bang bagels
12.2023 - 08.2024
Landstaff/Sales Assistant
Remote passages
07.2023 - 10.2023
Housekeeper
Big White Ski Resort
11.2022 - 04.2023
Assistant Unit Head and General Counsellor
Camp B’nai Brith of Montreal
06.2022 - 08.2022
Social Care Worker
Sherrard House Children’s Emergency Residential Service
03.2021 - 05.2022
Social Care Worker
Dun Na Nog, Glenarm House
03.2021 - 08.2021
Social Care Worker
Salvation Army Lefroy house, Nightlight
11.2019 - 02.2021
Sales Assistant
Marks and spencers
10.2017 - 06.2019
Irish drivers license.
Bachelor of Arts - Applied Social Studies in Social Care
Technological University of Dublin Blanchardstown Campus
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