Oksana Reshetniak
Dublin
Summary
A driven professional with IT Project Management experience and a Master's in Marketing and Retail Innovation. Currently, Marketing and Administrative Specialist at Atlantic Leisure, excelling in client relations; also, Digital Marketing Manager at Trinity Dance School, contributing to content marketing, social media, and achieving success in campaigns, event management and website enhancement.
Overview
3
3
years of professional experience
Work History
Marketing and Administrative Specialist
Pristine Star Tradelink Private Limited
07.2023 - Current
- Supported marketing efforts of Atlantic Leisure, supplier of professional-quality home wellness products, including hot tubs, swim spas, and home saunas.
- Provided exceptional customer service, fostering positive client relationships through effective communication and support.
- Designed informative and visually appealing leaflets to educate clients about products and services.
- Managed daily administrative tasks and provided comprehensive support for efficient office operation.
- Assisted with various administrative tasks to ensure smooth office functioning.
- Gained basic experience in using CRM systems to support sales and marketing activities.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Managed schedules, appointments, and travel arrangements for executives, ensuring seamless coordination of events.
Digital Marketing Manager
Trinity Dance School
06.2023 - Current
- Oversaw diverse social media platforms, driving organic growth and increasing Instagram followers from 3k to 8k.
- Led creation of engaging multimedia content, boosting audience engagement and school visibility through effective content marketing strategies.
- Executed targeted Instagram advertising campaigns, resulting in 50% increase in course registrations.
- Managed website design and development, ensuring functionality and user experience optimization to enhance online presence and drive conversions.
- Coordinated 2 successful international/local artist festivals, managing logistics and content creation for 200+ attendees.
- Demonstrated exceptional sales skills, increasing membership card sales during courses by leveraging product knowledge and persuading customers to purchase higher-tier cards for additional benefits.
- Improved customer engagement by conducting regular surveys, analyzing feedback, and making necessary adjustments to digital marketing efforts.
Clerical Officer
Bray Adult Learning Centre
05.2022 - 09.2022
- Provided exceptional customer service to both external clients and internal staff, addressing inquiries promptly and professionally.
- Developed effective time management skills by prioritizing tasks according to urgency and importance.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Demonstrated versatility in handling diverse clerical tasks including scheduling appointments, answering phones, and coordinating travel arrangements.
- Skillfully handled invoicing processes, ensuring accurate and timely management of financial transactions.
- Executed precise data entry tasks, maintaining organized and up-to-date records to facilitate efficient administrative processes.
- Conducted assessments of English proficiency levels, utilizing a comprehensive approach to gauge and enhance language skills.
- Leveraged language proficiency to provide translation services, ensuring clear communication and understanding among diverse audiences.
IT Project Manager
UAPP
09.2021 - 05.2022
- Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members.
- Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
- Gathering and documenting project requirements, identifying areas for improvement, and implementing effective solutions to meet client needs.
- Conducted daily meetings with the 8 team members to review project progress, address challenges, and ensure alignment with project objectives.
- Generated and monitored time reports to track project resource allocation and budget utilization, ensuring projects remained on schedule and within budget constraints.
- Prepared and monitored project plans and roadmaps, regularly reviewing and adjusting timelines to accommodate evolving project requirements.
- Utilized Jira to describe technical requirements, track task progress, and facilitate collaboration among team members.
- Managed communication with clients to provide project updates, address concerns and gather feedback to enhance project deliverables.
- Led resource planning efforts to optimize team productivity and ensure efficient allocation of project resources.
- Estimated project timelines and resource requirements based on scope, complexity, and available resources, providing accurate forecasts to stakeholders.
- Conducted final checks of developers' work to ensure adherence to project requirements and quality standards.
- Reviewed designs in Figma, identifying flaws and collaborating with designers and developers to refine project deliverables.
- Conducted market research to identify emerging trends, assess competitive landscapes, and inform strategic decision-making.
- Have expertise in managing projects involving Magenta, JavaScript, and CRM technologies.
Education
Master of Science - Marketing And Retail Innovation
UCD Michael Smurfit Graduate Business School
Dublin 12.2023
Bachelor of Arts - Applied Linguistics
Cherkasy State Technological University
Cherkasy, Ukraine07.2020
Academic Exchange - Linguistics
University of Hradec Králové
Hradec Králové07.2019
Skills
- Customer Relations
- Resource Planning
- Verbal Communication
- Team Management
- Event Coordination
- Jira
- Resource Planning,
- Project Management,
- Translation
- Social media account management
Accomplishments
Dean's Excellence Scholarship at Cherkasy State Technological University
Best delegate at the MUN conference in Ukraine (2016)
Tennis top 70 players in Ukrainian ranking under 18 (2017)
3rd place in the Bachata competition
Participated in several 10km runs
Languages
Ukrainian
Native language
Russian
Proficient
C2
English
Advanced
C1
Spanish
Elementary
A2
German
Elementary
A2
Timeline
Marketing and Administrative Specialist
Pristine Star Tradelink Private Limited
07.2023 - Current
Digital Marketing Manager
Trinity Dance School
06.2023 - Current
Clerical Officer
Bray Adult Learning Centre
05.2022 - 09.2022
IT Project Manager
UAPP
09.2021 - 05.2022
Master of Science - Marketing And Retail Innovation
UCD Michael Smurfit Graduate Business School
Bachelor of Arts - Applied Linguistics
Cherkasy State Technological University
Academic Exchange - Linguistics
University of Hradec Králové
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