Noel O'Donovan
Cobh
Summary
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
10
10
years of professional experience
Work History
Area Sales Manager
Tobermore
Munster, Ireland
05.2023 - Current
- Provided training and guidance on product knowledge, selling techniques and customer service.
- Assisted in developing marketing materials by creating brochures and advertising media.
- Identified new business opportunities within the region through networking activities.
- Monitored performance of sales representatives against goals set by management.
- Interacted regularly with senior management to discuss current strategies and future plans.
- Established strong working relationships with vendors and suppliers for obtaining quality products at competitive prices.
- Maintained relationships with existing clients to ensure their satisfaction with products and services offered.
- Resolved customer complaints in a timely manner while ensuring high levels of customer satisfaction.
- Enhanced sales volume through skilled support to both new and inactive customers.
Assistant Sales Manager
Blackwater Motors
01.2020 - 05.2023
- Maintain daily sales records and send daily/weekly reports to the manager
- Created promotional marketing strategies to stimulate sales growth
- Oversaw the advertising of over 120 stock units ensuring each one was displayed at an acceptable level and ensured the price was competitive to the market we were competing with
- Responsible for all paperwork to ensure all sold units were sold, invoiced, paid for and all warranties were activated
- Where finance was involved the invoice would need to match the finance exactly in order to activate the loan
- So it was important to have a keen eye for detail
- Completed Apa qualification in order to manage and oversee the entire finance application process
- From customer qualification to activation of the loan which would involve having exact paperwork from both customer and salesperson.
Senior Sales Executive
Blackwater Motors
09.2014 - 05.2023
- Maintain my current customer database while also growing that database by responding to sales leads by email or phone and organizing appointments
- Lead customers through the entire sales process from meet and greet, rapport building, demonstration, presentation, negotiation, sale and follow up
- This was done on a daily basis
- Maintaining a meticulous CRM diary in order to ensure every customer received a follow up call and no sales opportunity was missed
- Used well honed negotiation skills to make sure every opportunity possible was turned into a sale
- Objection handling
- Making sure any objection to the sale was dealt with in order to progress the sale opportunity
- Ensuring the highest levels of customer satisfaction to ensure repeat sales and referrals
- Keeping in contact with customers on a weekly, monthly and yearly basis to ensure strong customer relations and to meet any issues early so they can be rectified before they escalate.
Education
Leaving Certificate -
Cobh Community College
APA (accredited product advisor) -
Institute of Banking
Skills
- Self-motivated
- Driven by targets
- Ability to influence
- Ability to negotiate
- Organisational skills
- Time management skills
- Interpersonal skills
- Communication skills
- Demonstration skills
- Presentation skills
- Product knowledge
- Adaptability
- Customer objection handling
- Ability to grow business
- Maintaining customer base
- Territory and account management
- New Account Development
- Contract Negotiation
- KPI Tracking
- Sales Training
Accomplishments
- Became SEAT sales person of the year in 2017 and 2019 based on sales volume, customer satisfaction, accessory upsell and service plan sales.
- Over achieved on target in first year as Area Sales Manager.
Career titles
Title: Sales Executive,Assistant Sales Manager and Area Sales Manager
Affiliations
- BBQ enthusiast
- DIY expert
- Rugby fan
References
References available upon request.
Timeline
Area Sales Manager
Tobermore
05.2023 - Current
Assistant Sales Manager
Blackwater Motors
01.2020 - 05.2023
Senior Sales Executive
Blackwater Motors
09.2014 - 05.2023
Leaving Certificate -
Cobh Community College
APA (accredited product advisor) -
Institute of Banking
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