Nicola Clancy
Swords
Summary
Dynamic leader with a proven track record at The Talbot Group, specializing in stakeholder engagement and clinical governance. Successfully transformed service delivery through strategic project management and strong team leadership. Expert in analytical reporting, fostering operational efficiency and driving quality improvement initiatives. Committed to enhancing healthcare outcomes through innovative solutions.
Overview
23
23
years of professional experience
Work History
Referrals, Admissions & Transitions Manager
The Talbot Group
08.2024 - Current
- Directed referral assessment processes, providing strategic guidance to multidisciplinary teams and operations for effective evaluation of new referrals
- Developed high-impact recommendations for service needs, ensuring seamless transitions for new admissions
- Led complex transition strategies aligning internal teams, HSE, families, and external service providers
- Conducted post-admission reviews to ensure funding compliance and service objectives
- Collaborated with senior leadership in HR, OT, and Facilities to implement strategic staffing plans and manage structural modifications
Senior Healthcare Project Manager
Healthcare Logic
07.2021 - 03.2024
- Delivered the Health Visualisation Programme across all public hospitals in Ireland
- Oversaw data analytics, service improvement strategies, and clinical governance frameworks
- Led cross-functional teams focusing on process improvements and performance enhancements
- Developed strategic stakeholder engagement plans and KPIs
Senior Project Manager in Sample Collection Clinic
Randox Healthcare
01.2021 - 05.2021
- Managed COVID-19 sample collection clinics, ensuring operational efficiency and compliance with clinical governance
- Supervised staff, maintained policy adherence, and optimized clinic workflows
Manager / Psychology Therapist
Clan Therapy
02.2019 - 11.2020
- Provided therapeutic interventions for individuals across all age groups
- Conducted psychological assessments for mental health and disabilities
Manager / Senior Advisory Health Consultant
Ernst & Young (EY)
06.2017 - 01.2019
- Managed projects for the National Children’s Hospital and National Forensic Hospital, focusing on clinical operating models and community service development
- Delivered programs with accountability for financial tracking, KPIs, and governance
General Manager / Assessment of Need Officer
HSE
10.2013 - 12.2016
- Directed statutory assessments under the Disability Act 2005, managing complex cases and national reporting
- Ensured policy compliance, risk management, and HR functions
Assistant Psychologist, Primary Care Psychology CHO9
HSE
01.2013 - 10.2013
- Conducted clinical assessments, therapeutic interventions, and psycho-educational programmes
- Administered psychometric tests and monitored waitlists
Senior Night Nursing Administrator
Irish Cancer Society
09.2005 - 02.2010
- Managed nursing services for terminally ill patients nationwide
- Coordinated training, case management, and national operations
Marketing & Fundraising Administrator
Enable Ireland Disability Services
07.2002 - 07.2005
- Provided administrative support for marketing and fundraising initiatives
- Managed donor databases and financial operations
Marketing Administrator
Aer Lingus
08.2001 - 01.2002
- Oversaw account management for the Frequent Flyer Programme
- Maintained databases to achieve departmental targets
Education
Certificate -
Professional Life Coaching
01.2023
Diploma -
Strategic Business Management
01.2019
Diploma -
Educational Psychology
01.2016
Higher Diploma -
Cognitive Behavioural Therapy
01.2013
MSc - Mental Health & Psychological Therapies
Applied Psychology
01.2012
Certificate -
Counselling
01.2012
BA (Hons) -
Psychology
01.2011
Skills
- Effective Team Management
- Stakeholder Engagement
- Clinical Governance and Quality Improvement
- Analytical Reporting
- Project and Program Management
- ECDL and Pitman/Secretarial Courses
- Health & Wellbeing Officer
- Voluntary work with Fingal County Childcare Committee
Hobbies and Interests
- Advocacy for health and social care
- Mentoring and career guidance
- Mental health and wellbeing initiatives
Timeline
Referrals, Admissions & Transitions Manager
The Talbot Group
08.2024 - Current
Senior Healthcare Project Manager
Healthcare Logic
07.2021 - 03.2024
Senior Project Manager in Sample Collection Clinic
Randox Healthcare
01.2021 - 05.2021
Manager / Psychology Therapist
Clan Therapy
02.2019 - 11.2020
Manager / Senior Advisory Health Consultant
Ernst & Young (EY)
06.2017 - 01.2019
General Manager / Assessment of Need Officer
HSE
10.2013 - 12.2016
Assistant Psychologist, Primary Care Psychology CHO9
HSE
01.2013 - 10.2013
Senior Night Nursing Administrator
Irish Cancer Society
09.2005 - 02.2010
Marketing & Fundraising Administrator
Enable Ireland Disability Services
07.2002 - 07.2005
Marketing Administrator
Aer Lingus
08.2001 - 01.2002
Certificate -
Professional Life Coaching
Diploma -
Strategic Business Management
Diploma -
Educational Psychology
Higher Diploma -
Cognitive Behavioural Therapy
MSc - Mental Health & Psychological Therapies
Applied Psychology
Certificate -
Counselling
BA (Hons) -
Psychology
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