Neha Manivannan
Dublin
Summary
Motivated software engineer with an academic foundation in Artificial Intelligence and one year of experience in the travel industry. Skilled in designing and developing software solutions, with a passion for leveraging technology to enhance user experiences. Eager to contribute to innovative projects and empower global communities through technology. Veteran professional offering several years of sales and customer care experience. Persuasive leader possessing articulate communication style to successfully convince customers and achieve sales goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Thindi Northern Cross
Front counter Associate
Dublin, Ireland
11.2024 - Current
- Processed transactions efficiently, including cash, credit, and digital payments, while adhering to company policies and ensuring accurate documentation.
- Collected and analyzed customer feedback to provide insights to management for improving services.
- Prepared daily reports summarizing sales, customer interactions, and inventory status for management review.
Administrative Assistant
Tourland travels
Bangkok
12.2021 - 11.2022
- Managed daily operations, including scheduling, customer inquiries, and vendor communications, ensuring seamless service delivery
- Maintained accurate records of client interactions, travel itineraries, and custom pricing requests using ERP systems
- Analyzed data to identify trends and prepared reports to support strategic sales decisions
- Oversaw financial reporting, processing expense claims, and monitoring budgets for client travel plans
- Collaborated with team members to resolve complex client requests and ensure seamless service delivery, receiving positive feedback from clients and colleagues
Education
Masters - Artificial Intelligence
National College of Ireland
Dublin, Ireland01.2024
Bachelor - Computer Applications
Justice Basheer Ahmed Sayeed College For Women
Chennai, India06.2021
Skills
Programming Language: Python
Database Technologies: Microsoft SQL Server (proficient in querying, updating, and optimizing)
Tools: Git, Microsoft Office Suite, PowerBI , Aws fundamentals
Testing and Debugging: Unit testing and Integration testing
Projects
Pattern Recognition using LSTM in Financial Sectors, Compared three LSTM models with different architectures for pattern recognition and interpreted the model's performance to achieve the best accuracy on all three models., Archived the highest accuracy of 97% on a Dual LSTM architecture while passing two different entities to each primary network., Extracted image features and applied multiple models like SVM, and Random Forest, and tuned it to an accuracy of 97.22%, and 95.03%. Though these models give better accuracy, in real-life situations they perform due to a lack of special details in the extracted feature.
Certification
- Python for Machine Learning, National Institute of Technology Warangal, 2021
- Data Structures and Algorithms for Beginners in Data Science, Udemy, 2020
Timeline
Thindi Northern Cross
Front counter Associate
11.2024 - Current
Administrative Assistant
Tourland travels
12.2021 - 11.2022
- Python for Machine Learning, National Institute of Technology Warangal, 2021
- Data Structures and Algorithms for Beginners in Data Science, Udemy, 2020
Masters - Artificial Intelligence
National College of Ireland
Bachelor - Computer Applications
Justice Basheer Ahmed Sayeed College For Women
Similar Profiles
Meleah KristufekMeleah Kristufek
Capozzi's New York Pizzera at Front Counter, Cashier, CloserCapozzi's New York Pizzera at Front Counter, Cashier, Closer
Ovia TuifaOvia Tuifa
KFC at Front Counter and PackingKFC at Front Counter and Packing
Abigail GalarzaAbigail Galarza
Anytime Fitness at Front Desk Associate, And Maintained Cleanliness Of FacilityAnytime Fitness at Front Desk Associate, And Maintained Cleanliness Of Facility