Mohamed El Gamati
Dublin,IRELAND
Summary
Highly skilled professional with expertise in problem solving, communication, and attention to detail. Demonstrates exceptional time management and team work abilities, ensuring flexibility and resilience in dynamic environments. Committed to leveraging these competencies to achieve organisational goals and drive success.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work history
Content moderator
Accenture
Dublin, Ireland
2018.03 - 2026.06
- Work in a team to complete weekly targets and goals that are assigned by our team leader
- Maintained high quality of online content by reviewing and approving user-generated material.
- Ensured safe user experience by promptly responding to flagged content reports.
IT Support worker
Rehab care
Dublin, Ireland
2017.03 - 2017.09
- Give one to one tutorials on computer skills using Microsoft Word, PowerPoint and Excel.
- Organise and manage E-learning activities for service users
- Participated in regular team meetings, enhancing quality of care provided.
- Assisted in maintaining a clean environment for improved client health.
Customer Service
orient Travel Agency
Dublin , Ireland
2015.02 - 2016.02
- Provided exceptional customer service to maintain client satisfaction.
- Developed customer service strategies, resulted in positive feedback.
- Delivered excellent customer service, earned repeat business opportunities.
- Supervised staff members for better customer service.
- Organise and Schedule meetings and appointments as well as taking accurate minutes of meetings
- Organise travel arrangements and logistics for senior managers such as book airline tickets, taxis and hotels rooms.
Education
Diploma of Higher Education - Digital Marketing
Dublin Business School
Dublin 2017.09 - 2018.05
Skills
- Problem solving
- Communication
- Attention to Detail
- Time Management
- Team Work
- Flexible
- Resilience
Languages
Arabic
Fluent
English
Fluent
Timeline
Content moderator
Accenture
2018.03 - 2026.06
Diploma of Higher Education - Digital Marketing
Dublin Business School
2017.09 - 2018.05
IT Support worker
Rehab care
2017.03 - 2017.09
Customer Service
orient Travel Agency
2015.02 - 2016.02