Aldo Varchetta

Reviewed and moderated online video content according to platform policies.

Identified and reported violent or sexually explicit videos.

Ensured compliance with community standards and safety guidelines.

Escalated harmful or inappropriate content when necessary.

Worked in a fast-paced international environment with high attention to detail

Assisted customers with account access and login issues.

Helped users resolve subscription and payment-related problems.

Managed customer data verification and billing support.

Supported customers with credit/debit card payment issues related to subscriptions.

Delivered professional customer support through email and chat.

Assisted customers with issues related to mobile and business phone promotions.

Resolved technical and customer service problems regarding telephone services.

Managed customer complaints and provided effective solutions.

Supported sales activities and promoted telephone offers and business packages.

Maintained high customer satisfaction through professional communication