Melveena Jolly
Dublin
Summary
Results-driven Android Engineer with over 4 years of experience in designing and optimizing high-performance android SDKs and applications. Expertise in software analysis and enhancement, implementing user-centric features that drive engagement and usability. Committed to creating seamless mobile experiences that balance innovation with functionality.
Overview
4
4
years of professional experience
Work History
Software Engineer II (Android)
Zendesk
Dublin
10.2022 - Current
- I researched, authored the RFC, and implemented real-time updates for wait time and queue position for tickets using polling mechanisms, collaborating across teams to drive adoption for the Zendesk Messaging SDK.
- Reduced third-party dependencies by leading transition from Moshi to kotlinx.serialization.
- Facilitated shift from XML-based user interface to Jetpack Compose, optimizing performance and extensibility.
💡 Software Engineer I (Android)
Zendesk
Dublin
08.2021 - 10.2022
- Developed UI enhancement features to improve message readability, and user navigation within conversations.
- Contributed to customer engagement features, enabling businesses to proactively reach end users with targeted messages.
- Improved accessibility compliance for the SDK, ensuring WCAG standards, and better support for screen readers and assistive technologies.
- Developed and maintained unit and UI tests using JUnit, Espresso, Shot, and MockK, increasing test coverage, and reducing regression issues.
Software Engineer Intern (Android)
Zendesk
Dublin
02.2021 - 08.2021
- Assisted in developing core functionalities of the Zendesk Messaging SDK, gaining hands-on experience in Kotlin, Retrofit, and Dagger for dependency injection.
- Worked on improving localization infrastructure, optimizing how translations are retrieved and managed.
Education
MSc - Computer Science
Griffith Collage Dublin
10-2020
Skills
- Mobile Development: Kotlin, Java, Jetpack Compose, XML, Android SDK,
- Multithreading & Asynchronous Programming: Coroutines, Flow
- Testing: JUnit, Espresso, MockK, Shot
- Networking & API Integration: Retrofit, OkHttp, Kotlinx serialization, Gson, REST API
- Agile software development
Timeline
Software Engineer II (Android)
Zendesk
10.2022 - Current
💡 Software Engineer I (Android)
Zendesk
08.2021 - 10.2022
Software Engineer Intern (Android)
Zendesk
02.2021 - 08.2021
MSc - Computer Science
Griffith Collage Dublin
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