Md Helal Uddin
Carraroe,Ireland
Summary
Dedicated professional with a strong emphasis on efficient work ethic and time management efficiency. Demonstrates exceptional patience in handling tasks, ensuring thorough restroom cleaning and room sanitisation. Known for politeness and courtesy, coupled with bed making expertise, contributing to a high standard of service. Career goal includes further enhancing skills in hospitality and sanitation to provide outstanding service quality.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Night porter
Mistidesh Hotel
Birmingham, United Kingdom
11.2023 - 05.2024
- Ensured security by patrolling premises throughout the night.
- Settled accounts accurately upon guest checkout, demonstrating attention to detail.
- Checked fire alarms periodically with utmost vigilance for ensured safety measures within the hotel setting.
- Maintained cleanliness of common areas to improve hotel standards.
Retail security guard
TFI Secyrity
Birmingham, United Kingdom
01.2022 - 03.2023
- Handled conflict resolution between customers effectively averting any major altercations within the store.
- Liaised with local law enforcement agencies when necessary, strengthening external support during emergencies.
- Completed detailed reports post incident assisting management with decision making process regarding future preventative measures.
Housekeeper
MA Faruk
Sylhet, Bangladesh
06.2021 - 01.2023
- Fulfilled special requests from homeowners to meet individual preferences.
- Organised cupboards and wardrobes to enhance orderliness in the house.
- Handled gardening duties, promoting an appealing outdoor space.
- Shopped for groceries regularly, ensuring sufficient food supplies at home.
Accommodation assistant
Arif Hussain
Sylhet, Bangladesh
02.2021 - 02.2022
- Checked minibars regularly ensuring they were well stocked.
- Assisted in managing the inventory for hotel supplies, ensuring availability at all times.
- Coordinated with maintenance staff for any repairs or refurbishments in the accommodation units.
- Served guests with high-quality service to ensure a pleasant stay.
Cleaner
Hotel Bagdad
Sylhet, Bangladesh
10.2019 - 10.2020
- Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Performed routine checks on cleaning supplies inventory to avoid running out of key items.
- Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
Education
Master of Arts - English
National University
Bangladesh 02.2006 - 03.2013
Skills
- Efficient work ethic
- Patience in handling tasks
- Restroom cleaning
- Room sanitisation
- Politeness and courtesy
- Time management efficiency
- Bed making expertise
Languages
English
Intermediate
English
Intermediate
Affiliations
- Watching TV, Reading book, Travelling island
Certification
Retail Security Guard Certificate
Timeline
Night porter
Mistidesh Hotel
11.2023 - 05.2024
Retail security guard
TFI Secyrity
01.2022 - 03.2023
Housekeeper
MA Faruk
06.2021 - 01.2023
Accommodation assistant
Arif Hussain
02.2021 - 02.2022
Cleaner
Hotel Bagdad
10.2019 - 10.2020
Master of Arts - English
National University
02.2006 - 03.2013
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