Martha Coleman
multi-task attendant
PORTLAOISE
Summary
I have been dedicated to service with 5 years of experience with customer service and a strong background in food service management. I believe I have gained a lot of skills such as becoming a quick-thinker with logical solutions and motivation to build strong relationships with customers and work colleagues.
I am excited to bring my skills into the work environment and gain more throughout the experience.
• I have many interests such a technology,travel, food and media.
• I have managed a number of projects at school,college,home and at work with a successful outcome individually and as a team.
Overview
4
4
years of professional experience
Work History
Multi-task Attendant
Portlaoise Hospital
11.2024 - Current
- Served patients with main meals throughout the day keeping thought of their diet ,allergies ,level (IDDSI) and preferences.
- Maintained a clean and organized work space and environment up to the HSE and HACCP standard.
- Implemented safety protocols, reducing hazards and maintaining compliance with regulations.
- Helped to Prepare and cook quality meals in high-volume, fast-paced service environments.
- Managed time efficiently by prioritizing tasks and multitasking effectively during peak service hours.
- Wrapped, dated, and stored food in refrigerators.
- Verified food temperatures and quality ahead of service to maintain standards.
Food Supervisor
rhk bars group
PORTLAOISE
05.2022 - 07.2024
- Supervised, trained and evaluated kitchen staff on proper food handling techniques and safety procedures.
- Ensured that all health codes were strictly followed in the food preparation areas.
- Ordered necessary food supplies from vendors within budgetary guidelines.
- Inspected kitchens and storage areas for cleanliness, temperature control and organization.
- Executed quality checks of food service equipment and appliances, verified proper working condition.
- Maintained presentation and cleanliness of prepared foods display cases.
- Rotated food products in storage to avoid spoilage and waste.
- Responded to customer concerns efficiently and with detailed information.
- Monitored actions of staff and customers to uphold health and safety standards.
- Supervised portion control to minimize waste.
- Scanned kitchen and service areas for items that needed to be cleaned.
- Served customers by phone to take orders and answer questions.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Completed thorough opening, closing and shifts safely.
- Trained front-of-house staff on service techniques and communication skills to promote positive experiences.
- Coached staff to improve customer relations.
Retail Sales Assistant
Dunnes Stores
PORTLAOISE
09.2024 - 10.2024
- Gained knowledge of how sales work how to keep the environment clean and carried out all my tasks successfully.
- Ensured all customers were
satisfied with the best service and treated well. - Ensured the store looked aestechically pleasing for the customers and ensured all prices were labeled correctly.
- Assisted customers with product selection to meet their needs.
- Informed customers of current sales promotions and discounts.
- Performed weekly cleaning duties such as dusting, mopping, vacuuming.
- Helped maintain the security of the store by monitoring suspicious activities.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Sports Coach
Leisure centre
PORTLAOISE
05.2019 - 06.2019
- Planned training programs for athletes.
- Facilitated team-building activities.
- Coordinated fundraising events to raise money for sports equipment and travel expenses.
Education
Some College (No Degree) - Engineering Mechanics
Technological University of The Shannon
Skills
- Quality Control
- Special events planning
- Customer Service
- Food Storage
- Team Development
- Waste Reduction
- Staff Motivation
- Staff Supervision
- Time Management
- Problem Solving
- Organization
- Conflict Resolution
- Attention to detail
- Performance under pressure
- Professional Mannerisms
- Leadership
- Multitasking
- Cash Handling
Accomplishments
- recently nominated for employee excellence award in the Irish restauraunt awards
- Gaisce Bronze Award
References
References available upon request.