Linda Elliott
Cork
Summary
Results-driven office manager adept at optimizing workflows and enhancing team performance. Skilled in managing executive schedules, leading clerical operations, and implementing efficiencies that elevate service delivery. Committed to maintaining high standards of customer service and operational excellence.
Overview
36
36
years of professional experience
Work History
Grade IV Clerical Officer
HSE
Cork
04.2025 - Current
- Managed executive calendar and scheduled appointments to optimize time management.
- Managed executive schedules and coordinated meetings effectively.
- Coordinated interdepartmental and external partner meetings to facilitate collaboration.
- Arranged conference calls with remote employees or clients located outside of local area.
- Drafted and distributed meeting agendas and minutes to ensure clear communication among department heads and executive team members.
- Maintained clerical correspondence via email and phone.
- Performed various clerical tasks and organized office areas to promote productivity.
Cash Office Manager
Brown Thomas
Cork
06.2000 - 04.2025
- Overall responsibility for the management of the Cash Office Team.
- Balanced POS and safe, managed CIT collections, and addressed customer queries to maintain operational integrity.
- Interpreted cash office compliance reports and audit results, recommended improvements to Business Controls to enhance risk management and operational efficiency.
- Monthly reconciliation of petty cash and lodgments.
- Monthly reconciliation of management credit card bills and staff expense claims.
- Raise and receipt weekly invoices to control store costs in line with budgets.
- Managed payroll processing in the absence of the administrator, ensuring timely and accurate salary disbursement.
- Added new suppliers to the system to ensure timely payments and maintain vendor relationships.
- Managed weekly procurement of stationery and canteen supplies to support office operations.
- Experience in CSF and Coda invoicing systems.
- Supporting the GM to deliver daily and weekly figures, ensure plans are in place for promotions, and seasonal activities.
- Led and motivated team through roster scheduling, objective setting, performance appraisals, and mentoring.
- To communicate and ensure that Business Controls policies are understood across the store by both management and staff.
- Staff training on the refund and POS process.
Manager
Dunnes Stores
Cork
06.1995 - 06.2000
- Managed operations across multiple locations (Cork, Killarney, Tralee, Mallow, Douglas) as Trainee Manager, Store Manager, and Assistant Manager.
- Managed daily operations in a fast-paced retail environment.
- Supervised a team of staff members to ensure quality service.
- Implemented inventory control measures to optimize stock levels.
Sales Assistant
Dunnes Stores
Cork
05.1990 - 06.1995
- Selected for the fast-track management training program, and successfully progressed through various store locations.
- I held the position of Store Manager at Dunnes Stores, Mallow, before being appointed Assistant Manager at Dunnes Stores, Douglas.
- Managed daily store operations, overseeing stock ordering and inventory control to ensure product availability.
- Collaborated with Store Manager to implement sales strategies, contributing to achievement of sales targets.
- Monitored and optimized team performance by setting objectives, and providing regular feedback.
- Fostered a productive work environment through clear leadership and guidance.
- Ensured customer satisfaction through attentive service and assistance with questions.
- Managed cash and card transactions at tills, maintaining a high level of accuracy.
- Maintain stock levels, replenish shelves, and ensure correct pricing.
- Created visually appealing promotional displays to enhance merchandising efforts and attract customer attention.
- Support team members in achieving sales targets and store goals.
- Keep the store clean, organized, and presentable at all times.
- Follow health & safety and store security procedures.
Education
Secretarial Studies -
School Of Commerce
Cork01-1991
St Vincent's Secondary School -
St Vincent's Secondary School
Cork01-1990
Skills
- Administrative support
- Database management
- Data entry
- Experienced in Excel
- Office procedures
- Process improvement
- Attention to detail
- Financial confidentiality
- Discretion
- Work under pressure
- Manage multiple tasks
- Meeting management
- Organization and prioritization
- Effective communication
- Confidential and discreet
Timeline
Grade IV Clerical Officer
HSE
04.2025 - Current
Cash Office Manager
Brown Thomas
06.2000 - 04.2025
Manager
Dunnes Stores
06.1995 - 06.2000
Sales Assistant
Dunnes Stores
05.1990 - 06.1995
Secretarial Studies -
School Of Commerce
St Vincent's Secondary School -
St Vincent's Secondary School