Energetic employee well-versed in strong communication, interpersonal and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Driven to deliver high-quality service and consistent results.
Overview
16
16
years of professional experience
Work History
Cleaning Operative
ABM-Regional Hospital
12.2023 - Current
Ensuring work areas are maintaned to spotlessly clean and tidy standards.
Cleaning surfaces to preserve professional standards and minimise infection risks.
Working strictly within company health and safety guidelines, delivering full regulatory compliance.
Achieve spotless results within working timeframes to meet client needs.
Correctly use colour-coded equipment
Deli Assistant
Gleesons Spar
08.2023 - 12.2023
Opened and closed deli counter in line with store policies.
Followed health and safety standards to prevent cross-contamination.
Cleaned kitchen areas, food counters and cooking utensils.
Adhered to food handling and sanitation procedures.
Cooked food using grills and deep-fat fryers.
Prepared menu items to recipe specifications.
Customer service.
Relocation and Transition
Self-managed
06.2023 - 08.2023
Took time to relocate from Botswana to Ireland,settling into a new country and preparing for the next phase of my professional career.
Operations Manager-Catering
Aelfhun Investments
12.2019 - 05.2023
Managed daily operations by overseeing financials, key performance indicators and employee performance.
Led negotiations with vendors and suppliers, securing favourable terms.
Implemented company policies and legal guidelines.
Monitored operations to assess and highlight results.
Prepared meals and planned menus.
Communications Officer
Amulet Diamond Company
06.2017 - 12.2019
Handled crisis communication with professionalism.
Planned, developed and implemented robust PR strategies to manage brand reputation.
Worked alongside internal and external teams to create strategic multi-channel communication plans.
Risk Security Officer
Firestone Diamond Mine
09.2011 - 06.2017
Monitored access control.
Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
Worked in security control room to continuously monitor CCTV feeds.
Identified safety risks by analysing reports and camera footage.
Eliminated unauthorised access through effective employee and visitor screening.
Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
Public Relations Officer & Care Volunteer
Women Empowerment Network
04.2011 - 06.2016
Planned, developed and implemented robust PR strategies.
Promoted organisation as public representative at business, social and community functions.
Conducted public presentations and prepared materials.
Community work volunteerism.
Communications officer
Debswana Diamond Company
03.2009 - 10.2010
Conducted public presentations and prepared materials.
Wrote press releases and prepared kits for use in media pushes.
Planned, developed and implemented robust PR strategies to manage brand reputation.
Established relationship with media, organised press conferences and worked closely with news teams.
Education
QQI Level 5 - Healthcare Support Major Award- 5M4339
Chevron College
Ireland, Dublin
05-2025
Certificate - English Language
Limerick City College
Ireland, Limerick
08-2024
Certificate - Management Principles
Oxbridge Academy
South Africa, Capetown
05-2017
Certificate - Security Management
Oxbridge Academy
South Africa,Capetown
08-2016
Associate Degree - Public Relations
Limkokwing University of Creative Technology
Botswana, Gaborone
03-2010
Skills
Customer Service
Exceptional communicator
Excellent attention to detail
Health and safety awareness
Problem Solving Skills
Team Player & Loyal
Culinary Skills
Caretaking abilities
COVID-19 hygiene measures
Hazardous waste disposal
Languages
English
Advanced
C1
Training Certs
The Fundamentals of GDPR
AMRIC Hand Hygiene
AMRIC Basics of Infection Prevention and Control
Putting on and taking off PPE in Community Healthcare Settings
Cyber Security Awareness
HIQA (Applying a Human Rights-based Approach in Health & Social Care)
AMRIC Management of UTI
Safeguarding Adults at Risk of Abuse
Manual Handling and People Handling e-learning Theory Module
Dementia
Standard and Transmission Based Operations
AMRIC Surgical Antibiotic Prophylaxis
Autism Awareness eLearning Programme
Introduction to Sepsis Management
Timeline
Cleaning Operative
ABM-Regional Hospital
12.2023 - Current
Deli Assistant
Gleesons Spar
08.2023 - 12.2023
Relocation and Transition
Self-managed
06.2023 - 08.2023
Operations Manager-Catering
Aelfhun Investments
12.2019 - 05.2023
Communications Officer
Amulet Diamond Company
06.2017 - 12.2019
Risk Security Officer
Firestone Diamond Mine
09.2011 - 06.2017
Public Relations Officer & Care Volunteer
Women Empowerment Network
04.2011 - 06.2016
Communications officer
Debswana Diamond Company
03.2009 - 10.2010
QQI Level 5 - Healthcare Support Major Award- 5M4339
Certified Pharmacy Technician at St. Lukes Regional Medical Hospital and Parkview HospitalCertified Pharmacy Technician at St. Lukes Regional Medical Hospital and Parkview Hospital
Regional Director of Pharmacy at Sentara Albemarle Medical Center – Sentara Careplex Hospital – Sentara Obici Hospital – Sentara Williamsburg Regional Medical CenterRegional Director of Pharmacy at Sentara Albemarle Medical Center – Sentara Careplex Hospital – Sentara Obici Hospital – Sentara Williamsburg Regional Medical Center