Kathryn Lott
Arklow,County Wicklow
Summary
Dedicated and motivated professional with excellent communication, interpersonal and presentation skill set with over 15 years corporate sales experience.
Focused, driven and committed to delivery high quality service and consistent results.
Motivated and resourceful individual who adapts to challenges with ingenuity and resilience.
Energetic, enthusiastic and dependable team player who is pro-active and hands on in task completion.
Overview
29
29
years of professional experience
24
24
years of post-secondary education
Work history
Director of Client Services
Upskill Coaching
Dublin
2020.10 - 2021.09
- Proactively targeted and recruited a comprehensive panel of executive and personal coaches.
- Nurtured strong client relationships to boost satisfaction and loyalty.
- Delivered first class client /coach experience by employing outstanding active listening and communication skills,
- Maintained comprehensive understanding of clients' needs and expectations.
New Business Development Manager
Farrell Furniture
Ardee, Louth
2010.01 - 2012.02
- Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Generated new leads and opportunities to maximise revenue.
- Unearthed new target markets, prospective clients and key sector decision-makers.
- Understood customer needs to craft exceptional sales journeys.
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
New Business Development Manager
Capco / SIG Ireland
Dublin
1995.05 - 2006.08
- Developed new business by networking with valuable customers.
- Set up appointments with potential and current customers to discuss new products and services.
- Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
- Resolved customer concerns promptly to maintain satisfaction.
- Increased revenue by acquiring new customers and determining needs to offer relevant products.
Sales representative
MJ Flood Ireland
Dublin
1993.03 - 1995.04
- Developed new business by networking with valuable customers.
- Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
- Reached out to prospective customers and warm leads to establish friendly, professional relationships.
Education
Leaving Certificate -
St. Mary's College
Arklow, County Wicklow /1984 - /1989
Bachelor of Arts - Psychology
University College Dublin (U.C.D)
Dublin, Ireland /1989 - 1992.06
Diploma of Higher Education - Legal Studies
Dublin Institute of Technology
Dublin, Ireland 1992.09 - 1994.08
Advanced Diploma of Higher Education - Executive, Leadership and Personal Coaching
Kingstown College
Dublin, Ireland /2014 - /2015
Skills
- Excellent communication and interpersonal skills
- Negotiation expert
- Effective problem solver
- Employee coaching and mentorship
- Sales proficiency
Timeline
Director of Client Services
Upskill Coaching
2020.10 - 2021.09
New Business Development Manager
Farrell Furniture
2010.01 - 2012.02
New Business Development Manager
Capco / SIG Ireland
1995.05 - 2006.08
Sales representative
MJ Flood Ireland
1993.03 - 1995.04
Diploma of Higher Education - Legal Studies
Dublin Institute of Technology
1992.09 - 1994.08
Leaving Certificate -
St. Mary's College
/1984 - /1989
Bachelor of Arts - Psychology
University College Dublin (U.C.D)
/1989 - 1992.06
Advanced Diploma of Higher Education - Executive, Leadership and Personal Coaching
Kingstown College
/2014 - /2015