Juliet Ebere Ajaeree
Portlaoise
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Peace Boutique and Collectibles
Dublin, Ireland
07.2022 - 01.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Certifications - Google IT Support Professional Certification
09.2021
- IBM Technical Support Professional Certificate
- (ISC)² Systems Security Certified Practitioner (SSCP)
- Google IT Support Professional Certification
- Professional Certification in Cybersecurity Analyst
High School Diploma -
08.2021
Master of Science - Technology and Innovation Management
11.2019
Bachelor of Science - Information Management Technology
11.2015
Skills
- Network And IT
- Operating Systems
- Software and Tools
- Cultural Sensitivity
- Positive Attitude
- Problem-Solving
- Adaptability
- Communication
- Organizational Skills
- Complaint resolution
- Receiving support
- Order fulfillment
- Administrative support
- CRM
- Creative problem solving
- Technical Support
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Representative - Peace Boutique and Collectibles
07.2022 - 01.2023
Cousera - Certifications, Google IT Support Professional Certification
IBAT College Dublin - High School Diploma,
Technological University of Dublin - Master of Science, Technology and Innovation Management
Federal University of Technology Owerri - Bachelor of Science, Information Management Technology
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