Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Coming from a small, but very busy hotel, my role was wide and varied.
Being part of the team that saw this go from a small, quiet hotel to an award-winning wedding venue, my role was varied.
Training staff, HR.
Meeting clients for weddings and functions.
Reception and Reservations.
Housekeeping.
Rates
Stock control.
Training Staff
To meet and interview new staff members for floor and housekeeping.
To ensure they were all trained in aspects of health and safety of their roles.
Meetings, Clients.
To make the first meeting with new clients for weddings and functions.
Weddings were then passed to my boss, Karen, the wedding coordinator, where we finalized plans and table layouts to the client's approval.
Reception and reservations.
To greet guests and patrons on entering the building, ensuring their requests were met with the best of our ability.
To research price rates for hotel rooms of the same size, then to meet with my boss on a weekly/monthly basis, with graphs to show business is on par with his plans for expansion.
House keeping ,
As part of my responsibility, it was to train housekeeping staff to the level that was required, to schedule rosters, and also to purchase linen. This was all required for the hotel. I would research this every six to twelve months, liaising with my contacts by phone or email to get the best price. I would then come to my boss with three best quotes,
stock taking.
There would be external stock takers come every six weeks.
it was part of my job to liease with them producing all recepits invoices and any other data they may require.