Jodie Heeney
Swords,Ireland
Summary
Adaptable and enthusiastic professional with a keen interest in commercial property valuations and professional services. Demonstrates strong organisational skills, attention to detail, and a positive, proactive approach to work. Proficient in Microsoft Excel, ARGUS Enterprise, and property research, with experience analysing market data, comparable evidence, and financial information. Excellent communication and interpersonal skills developed through regular engagement with clients, landlords, tenants, solicitors, and other stakeholders. Confident in building and maintaining professional relationships.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Graduate Surveyor
Murphy Mulhall
Dublin
2024.08 - Current
- Prepare valuations of office, retail, and industrial assets using ARGUS Enterprise, supported by analysis of leasing, sales, and investment comparables, tenancy schedules, and market evidence in accordance with RICS Red Book standards.
- Advise landlords, tenants, and occupiers by supporting rent reviews, lease renewals, lease restructures, and tenant representation instructions, providing strategic recommendations based on market analysis and lease obligations.
- Assist with the acquisition and disposal of commercial properties, undertaking due diligence, financial analysis, property inspections, and transaction support on behalf of clients.
- Conduct detailed market research and analyse rental evidence, investment yields, occupier demand, and market trends to inform valuation, investment, and agency advice.
- Support agency instructions through the preparation of marketing materials, property particulars, client presentations, and leasing strategies for office, retail, and industrial assets.
- Liaise with landlords, tenants, solicitors, investors, and other stakeholders throughout transactions and advisory instructions to facilitate successful outcomes and maintain strong client relationships.
- Undertake property inspections and asset reviews, assessing building condition, occupancy levels, leasing opportunities, and factors affecting asset performance and value.
- Assist in delivering valuation, agency, investment, and professional services instructions for institutional, corporate, and private clients across a diverse commercial property portfolio.
Commercial Property Management Intern
Aramark
Dublin
2023.09 - 2024.07
- Assisted with the day-to-day management of a portfolio of commercial properties, ensuring high standards of tenant service.
- Supported property managers in coordinating maintenance and repair works with contractors and service providers.
- Maintained accurate property records, lease documentation, and tenant information databases.
- Assisted in preparing reports on occupancy levels, rental income, service charges, and property performance.
- Responded to tenant queries and helped resolve issues in a professional and timely manner.
Waitress/ Bartender
Gabby O'Hara's
Manhattan NYC
2023.06 - 2023.08
- Processed cash, credit card and voucher payments using POS terminals.
- Served each guest with genuine, positive, and a genuine, positive, and enthusiastic attitude.
- Recorded orders and partnered with team members to serve food and beverages accurately and efficiently.
- Maintained cleanliness in all work areas to ensure a safe environment.
- Resolved customer complaints promptly and escalated larger operational concerns to management.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Senior Bartender
The Ploughman
Kinsealy
2021.06 - 2023.05
- Served each guest with a sincere, positive, and enthusiastic attitude.
- Upheld high standard of cleanliness in all work areas area.
- Kept detailed inventories of supplies, ensuring bar areas were strategically stocked to maintain efficient workflow.
- Conducted regular counts of bar stock, promptly ordering low-stocked supplies on Bar Cop.
- Processed cash, credit card, and voucher payments.
- Used an emphatic, friendly and supportive tone when dealing with angry or upset customers.
- Maintained a happy and functioning work environment on days in which I was the most senior member of staff present.
- Supervised wait staff to ensure daily tasks were completed and customer satisfaction was at a high.
Retail Assistant
More4Less
Swords
2020.10 - 2021.05
- Addressed and resolved complex customer complaints in a calm, efficient and friendly manner.
- Efficiently processed cash and card payments during busy shopping periods to minimise customer waiting times.
- Facilitated sufficient inventory supply by periodically counting stock on shelves and in storerooms.
- Replenished items and organised displays to keep stock looking professional.
Office Assistant
Arrow Asset Management
Herbert Street
2020.06 - 2020.09
- Created a filing system for contracts, records, and reports.
- Improved productivity through effective project planning.
- Answered phones and supported staff with clerical tasks.
- Attended meetings, hearings, and conferences to document activities. Data entry into bespoke property management system and Excel spreadsheets.
- Enquiring about maintenance issues for tenants and escalated as appropriate.
- Sourced comparable rental and sales evidence to assist in underwriting.
- Frequent contact with ESB and Gas Networks Ire. to collate compliance certificates.
- Overall assistance with any tasks needed to be completed within the office Site visits to commercial and residential assets.
Bartender
The Ploughman
Kinsealy
2019.06 - 2020.06
- Processed cash, credit card and voucher payments using POS terminals.
- Served each guest with a sincere, positive, and enthusiastic attitude.
- Recorded orders and partnered with team members to serve food and beverages accurately and efficiently.
- Upheld high standard of cleanliness in all work areas area.
- Resolved customer complaints promptly and escalated larger operational concerns to management.
Education
MSc - Real Estate (Part Time)
Technological University Dublin
2023.09 - 2025.12
BSocSc (Hons) (NFQ Level 8) - Social Policy and Sociology
University College Dublin
2020.01 - 2023.01
Skills
- Strong team player with the ability to work independently, effectively managing multiple instructions and competing deadlines
- Commercially minded and analytical, with strong critical thinking and problem-solving abilities
- Proficient in Microsoft Excel, ARGUS Enterprise, and property research, with experience analysing market data, comparable evidence, and financial information
- Excellent communication and interpersonal skills, developed through regular engagement with clients, landlords, tenants, solicitors, and other stakeholders
- Strong organisational skills with a high level of attention to detail when preparing valuations, reports, and client deliverables
- Positive and proactive approach to work, demonstrating initiative and a willingness to take ownership of tasks and responsibilities
- Confident in building and maintaining professional relationships through a client-focused and solutions-driven approach
- Adaptable and enthusiastic professional with a keen interest in commercial property valuations, and professional services
REFERENCES
References available upon request
Certification
PSRA License Type A,B,C
In Year 1 of my APC Journey
Member of SCSI Nexus Committee
Timeline
Graduate Surveyor
Murphy Mulhall
2024.08 - Current
Commercial Property Management Intern
Aramark
2023.09 - 2024.07
MSc - Real Estate (Part Time)
Technological University Dublin
2023.09 - 2025.12
Waitress/ Bartender
Gabby O'Hara's
2023.06 - 2023.08
Senior Bartender
The Ploughman
2021.06 - 2023.05
Retail Assistant
More4Less
2020.10 - 2021.05
Office Assistant
Arrow Asset Management
2020.06 - 2020.09
BSocSc (Hons) (NFQ Level 8) - Social Policy and Sociology
University College Dublin
2020.01 - 2023.01
Bartender
The Ploughman
2019.06 - 2020.06