Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
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J.Armel Isumbingabo

Belgrade

Summary

Passionate and professional Representative leads outreach efforts, strategic direction and day-to-day function management. Proven ability to work in difficult situations and provide a high level of service. Able to design and implement strategic plans and develop high performing teams. Generates new business opportunities using proven processes to prospect business leads and close new accounts.

Overview

8
8
years of professional experience

Work History

Meetings and Events Representative at HRS

Exciting DOO
Belgrade
09.2021 - Current
  • Supported customers throughout incident response, management and resolution to deliver expert assistance for technical needs
  • Managed a territory, planning and organizing daily work schedule to call on existing or potential sales outlets.
  • Identified trends in client requests and helped management get ahead of ongoing problems
  • Greeted customers and responded to inquiries in a timely manner.

Sales Representative

Silver Bell Group
Belgrade
01.2020 - 08.2021
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Developed and implemented sales strategies to increase profits
  • Used customer insights to develop innovative sales strategies to increase sales

Branch Marketing Manager

CAMEROON APPROPRIATE TECHNOLOGY EXCHANGE SARL, (CAPTEX)
Yaoundé
12.2016 - 04.2019
  • Developed and implemented marketing plans for new products.
  • Developed strong communication and organizational skills through working on group projects
  • Worked well in a team setting, providing support and guidance
  • Adaptable and proficient in learning new concepts quickly and efficiently
  • Analyzed market trends to identify potential opportunities for growth.
  • Monitored competitors' activities to keep up with industry trends.
  • Increase brand visibility through local events, sponsorships, partnerships, and advertising
  • Skilled at working independently and collaboratively in a team environment
  • Assisted with day-to-day operations, working efficiently and productively with all team members
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations

Education

Certificate - Management Information Systems

EDX Online Courses
Slane, MH
11-2019

Bachelor of Science - Business Computing

Cavendish University Uganda
Kampala, Uganda
12-2014

Certificate - Chinese Language

Beijing Jiaotong University
Beijing, China
09-2009

High School Diploma - High School

Independent School
Bujumbura, Burundi

Skills

  • Good at developing empathy in the workplace
  • Strong Analytics, Problem-Solving
  • Quick in sharing creative ideas and solving problems
  • Good communication skill
  • DIGITAL SKILLS
  • Microsoft Office
  • Internet Literacy
  • Odoo Open Source Business Application
  • Pure cloud (Genesys Cloud)
  • Customer Relationship Management (CRM)
  • Technical issues analysis
  • Contract Negotiations
  • Records Management
  • Market Research

Languages

French
First Language
English
Proficient (C2)
C2
Chinese (Mandarin)
Upper Intermediate (B2)
B2
Serbian
Elementary (A2)
A2

Affiliations

  • Basketball player
  • Swimming
  • Reading
  • Learning New Skills
  • Traveling

References

References available upon request.

Timeline

Meetings and Events Representative at HRS

Exciting DOO
09.2021 - Current

Sales Representative

Silver Bell Group
01.2020 - 08.2021

Branch Marketing Manager

CAMEROON APPROPRIATE TECHNOLOGY EXCHANGE SARL, (CAPTEX)
12.2016 - 04.2019

Certificate - Management Information Systems

EDX Online Courses

Bachelor of Science - Business Computing

Cavendish University Uganda

Certificate - Chinese Language

Beijing Jiaotong University

High School Diploma - High School

Independent School
J.Armel Isumbingabo