Irene Pozo Diaz
Dublin
Summary
Resourceful Project Worker known for high productivity and efficient task completion. Possess specialized skills in changing environment, team collaboration, and problem-solving. Excel in communication, adaptability, and leadership, ensuring successful project outcomes. Highly experience in addiction and low threshold services. Two years experience in working with young vulnerable population delivering substance use programs.
Overview
11
11
years of professional experience
Work History
Project Worker
Peter McVerry Trust
Dublin
04.2023 - Current
- Provided Direct Support to Residents: Delivered person-centered care that promoted individual recovery and well-being.
- Assisted with Casework: Collaborated with residents to create and implement tailored case plans, enhancing their engagement and progress.
- Maintained a Safe Living Environment: Ensured a healthy and secure setting for residents, contributing to their overall stability.
- Responded to Service Requests: Actively addressed residents' needs, facilitating timely access to support services.
- Executed Administrative Duties:Maintained accurate resident documentation and records.
Contributed to staff meetings and provided written reports.
Recorded incidents and accidents to ensure safety and compliance.
- Participated in On-Call Service: Engaged in out-of-hours support to ensure residents had continuous access to assistance.
- Contributed to Relief Panel: Worked across different services, including Short Term Accommodation (STA), to provide flexible support.
- Employed Trauma-Informed Care: Integrated trauma-informed practices to foster a supportive environment for residents.
- Engaged in Multi-Disciplinary Teams (MDT): Actively participated in referrals, meetings, and direct communication to enhance collaborative care.
Monitor of Youth Groups
Torrejon de Ardoz City Council
Madrid
07.2020 - 03.2021
- Related and parallel to the organization mentioned above as a part of the National Drugs Plan of the Health Ministry
- Monitor of Youth creating material and activities for them, so they can engage/enjoy/create safer and healthier environment and spaces during the leisure time
- Identifying troubled teenagers in the community who meet the criteria to participate in the weekday program that develop educational skills, outdoor activities, community activities, artistic activities, anti-drugs workshops, sex education
- Form groups and meet students/teenagers in needs who can be identified by social services
Social Worker/Trainer
Asociación Equilibrios Servicios Comunitarios
Madrid
01.2019 - 11.2020
- Provided small group and classroom support to students, while monitoring progress to determine efficiency of programs
- Assisted together with educators and teachers identifying problems within students in terms of violence, addictions (substances and ICTs), gender related violence and sexual education
- Developing programs and creating own materials for the subject described above
- Modified programs and suggestions for clients as needed
- Working for clients as City Council, schools, Social Services, Equiality and Gender departments
- Making statistics for the social service together with questionnaire
- Write reports for the monitoring of the program and the primary problems in the youth population
Monitor
Red Cross
Madrid
02.2017 - 12.2017
- Monitor at Red Cross Spain with children aged 3-7 years at risk of exclusion
Accompaniment programmes for the elderly
Harena Foundation
Málaga
02.2016 - 10.2016
Volunteer
Ofensiva Tinerilor
Romania
05.2015 - 05.2016
- Company Overview: European Voluntary Service
- 11 months in a European voluntary association
- Work with hospitalized children
- Young adults and children at risk of social exclusion
- Awareness-raising campaigns and events
- Spanish teacher
- Intercultural and social events
- European Voluntary Service
Social Worker
AMAPPACE
Málaga
09.2013 - 06.2014
- Social work external practices in a local organization of cerebral palsy
- Integration social and employment services, recovery, leisure time and school support
- Multidisciplinary team
- Promoting the growth of a vulnerable group, improving the access to a direct and public support
Education
Postgraduate Certificate in Addiction Studies
ICHAS
Dublin09-2024
Master of Clinic Sexology -
ADEIT-Fundación Universidad-Empresa de la Universitat de València
Valencia, Spain06.2020
Master on Counselling and Sex Therapy -
Sexpol Foundation (Institut of Public Law - University of Rey Juan Carlos- Chair of Gender)
Madrid, Spain09.2018
Bachelor of Social work -
Various Institutions
Spain/Chile09.2014
Skills
- Ability to Work in a Team
- Project Management
- Interpersonal Communication
- Strong Organizational Skills
- Creative Problem Solving
- Knowledge of Social Welfare Policy
Extracurricular Activities
SVE (European Voluntary Service), Ofensiva Tinerilor, Romania, 05/01/15, 05/31/16, Work with hospitalized children, Young adults and children at risk of social exclusion., Awareness-raising campaigns and events, Spanish teacher., Intercultural and social events. Monitor, Red Cross, Madrid, 02/01/17, 12/31/17 Accompaniment programmes for the elderly, Harena Foundation, Málaga, 02/01/16, 10/31/16
Languages
- Spanish; Castilian
- English
Timeline
Project Worker
Peter McVerry Trust
04.2023 - Current
Monitor of Youth Groups
Torrejon de Ardoz City Council
07.2020 - 03.2021
Social Worker/Trainer
Asociación Equilibrios Servicios Comunitarios
01.2019 - 11.2020
Monitor
Red Cross
02.2017 - 12.2017
Accompaniment programmes for the elderly
Harena Foundation
02.2016 - 10.2016
Volunteer
Ofensiva Tinerilor
05.2015 - 05.2016
Social Worker
AMAPPACE
09.2013 - 06.2014
Postgraduate Certificate in Addiction Studies
ICHAS
Master of Clinic Sexology -
ADEIT-Fundación Universidad-Empresa de la Universitat de València
Master on Counselling and Sex Therapy -
Sexpol Foundation (Institut of Public Law - University of Rey Juan Carlos- Chair of Gender)
Bachelor of Social work -
Various Institutions
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<ul><li>Direct Care & Individualized Support: Developed tailored Support and Care Plans for residents, achieving a 95% satisfaction rate by fostering trust and empowering residents towards self-sufficiency</li><li>Crisis Management & Behavior Monitoring: Reduced incidents by 40% through active monitoring and de-escalation techniques, promoting a safer environment for both residents and staff</li><li>Educational Planning & Activity Participation: Organized and led workshops on life skills, rights, and empowerment, supporting young people's educational and recreational engagement</li><li>Budget Oversight & Financial Planning: Managed resident-specific budgets, including clothing and recreational needs, ensuring compliance with financial plans and accurate documentation</li><li>Supervisory Role & Team Collaboration: Actively participated in staff meetings and supervision, contributing to a cohesive and supportive team environment</li><li>Health, Safety & Compliance: Conducted regular assessments to ensure all support services met safety standards, addressing issues such as sanitation, fire safety, and access to health services</li></ul> at McVerry Trust<ul><li>Direct Care & Individualized Support: Developed tailored Support and Care Plans for residents, achieving a 95% satisfaction rate by fostering trust and empowering residents towards self-sufficiency</li><li>Crisis Management & Behavior Monitoring: Reduced incidents by 40% through active monitoring and de-escalation techniques, promoting a safer environment for both residents and staff</li><li>Educational Planning & Activity Participation: Organized and led workshops on life skills, rights, and empowerment, supporting young people's educational and recreational engagement</li><li>Budget Oversight & Financial Planning: Managed resident-specific budgets, including clothing and recreational needs, ensuring compliance with financial plans and accurate documentation</li><li>Supervisory Role & Team Collaboration: Actively participated in staff meetings and supervision, contributing to a cohesive and supportive team environment</li><li>Health, Safety & Compliance: Conducted regular assessments to ensure all support services met safety standards, addressing issues such as sanitation, fire safety, and access to health services</li></ul> at McVerry Trust