Hyago Fusaro
Dublin
Summary
Experienced professional with a successful history in Brazil, focused on achieving personal goals and delivering results. Known for taking responsibility, being punctual and working diligently.
Currently in Ireland, studying and specializing continuously to achieve exceptional results. In addition, I have a understanding of payroll operations, including compliance and software utilization. Seeking a challenging payroll opportunity to apply my experience and commitment to accuracy.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work History
Ireland - Security Officer
TikTok/Amazon
10.2022 - 03.2023
- Data Center care.
- CCTV camera monitoring, employee access control, fire alarm inspection, and site patrols.
- Making daily Handover detailing material damage, presence of unauthorized persons and unusual incidents.
Ireland - Customer Service Operator
Accenture
02.2022 - 07.2022
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
- Offered detailed advice on product and service benefits.
Ireland - Security Office
Mitie - J.P Morgan (Bank)
09.2019 - 02.2022
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring CCTV cameras.
- Responded immediately to emergency situations, remaining professional, calm and effective under pressure.
- Closely observed CCTV surveillance systems to monitor movement of goods and other personnel.
- Updated reports and logbooks on security actions performed, supporting smooth and safe facility operations.
Ireland - Security Officer
Noonan
10.2019 - 10.2020
- Reported suspicious activities and persons to law enforcement for appropriate incident management.
- Implemented loss prevention strategies and handled shoplifters for retail clients.
Brazil - Franchise Sales Manager
Imaginarium
03.2016 - 01.2019
- Responsible for the Marketing part, focusing on social networks for online sales.
- Created innovative social media posts and schedules to drive engagement.
- Produced analytics reports to evaluate campaign performance and customer engagement.
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
- Supervised and trained customer service team members to provide exceptional client care and account management.
- Responsible for hiring people for the time, aiming at the company's sales growth.
Brazil - Salesman
O Pirralho
07.2008 - 11.2014
- Applied various sales techniques to steadily expand customer bases.
- Conducting sales in order to achieve established goals.
Education
I.T - I.T Technician
IFET - Campus Rio Pomba
Brazil 03.2008 - 11.2010
Bookkeeping & Payroll
IBAT
Dublin, Leinster 06.2023 - 09.2023
SVQ Level 4 - Security Guard
Security Team -
Dublin /2019 - /2019
Digital Marketing
Ecom 360
Dublin 02.2023 -
Management Training Program
Imaginarium - Franchise
Brazil 10.2015 - 10.2015
Management Training Program
Imaginarium - Franchise
Brazil 10.2014 - 10.2014
Skills
- Sage Payroll System
- Numeracy Skills
- Computer Competency
- Payroll Processing
- Client relations
- Attention to detail
- Collaborative Team Member
- Administrative support
Languages
English
Advanced (C1)
Timeline
Bookkeeping & Payroll
IBAT
06.2023 - 09.2023
Digital Marketing
Ecom 360
02.2023 -
Ireland - Security Officer
TikTok/Amazon
10.2022 - 03.2023
Ireland - Customer Service Operator
Accenture
02.2022 - 07.2022
Ireland - Security Officer
Noonan
10.2019 - 10.2020
Ireland - Security Office
Mitie - J.P Morgan (Bank)
09.2019 - 02.2022
Brazil - Franchise Sales Manager
Imaginarium
03.2016 - 01.2019
Management Training Program
Imaginarium - Franchise
10.2015 - 10.2015
Management Training Program
Imaginarium - Franchise
10.2014 - 10.2014
Brazil - Salesman
O Pirralho
07.2008 - 11.2014
I.T - I.T Technician
IFET - Campus Rio Pomba
03.2008 - 11.2010
SVQ Level 4 - Security Guard
Security Team -
/2019 - /2019
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