Hyago Fusaro
Dublin,Dublin
Summary
I worked for many years in some companies in Brazil, always focused on achieving my personal goals and objectives, taking all my responsibility, punctuality and hard work to the companies I worked for.
Today in Ireland, my main objective is to work in the field of Digital Marketing, always studying and specializing myself to always bring the best results wherever I work..
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work history
Ireland - Security Officer
TikTok/Amazon
Dublin, Dublin
2022.10 - 2023.03
- Data Center care.
- CCTV camera monitoring, employee access control, fire alarm inspection, and site patrols.
- Making daily Handover detailing material damage, presence of unauthorized persons and unusual incidents.
Ireland - Customer Service Operator
Accenture
Dublin, Dublin
2022.02 - 2022.07
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
- Offered detailed advice on product and service benefits.
Ireland - Security Office
Mitie - J.P Morgan (Bank)
Dublin, Dublin
2019.09 - 2022.02
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring CCTV cameras.
- Responded immediately to emergency situations, remaining professional, calm and effective under pressure.
- Closely observed CCTV surveillance systems to monitor movement of goods and other personnel.
- Updated reports and logbooks on security actions performed, supporting smooth and safe facility operations.
Ireland - Security Officer
Noonan
Dublin, Dublin
2019.10 - 2020.10
- Reported suspicious activities and persons to law enforcement for appropriate incident management.
- Implemented loss prevention strategies and handled shoplifters for retail clients.
Ireland - Cleaner
Sea Clean
Dublin, Dublin
2019.06 - 2020.05
- Worked quickly to complete cleaning within allotted timeframes.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
Brazil - Franchise Sales Manager
Imaginarium
Juiz de Fora , Minas Gerais
2016.03 - 2019.01
- Responsible for the Marketing part, focusing on social networks for online sales.
- Created innovative social media posts and schedules to drive engagement.
- Produced analytics reports to evaluate campaign performance and customer engagement.
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
- Supervised and trained customer service team members to provide exceptional client care and account management.
- Responsible for hiring people for the time, aiming at the company's sales growth.
Brazil - Salesman
O Pirralho
Juiz de Fora, Minas Gerais
2008.07 - 2014.11
- Applied various sales techniques to steadily expand customer bases.
- Conducting sales in order to achieve established goals.
Education
Technician - I.T Technician
IFET - Campus Rio Pomba
Brazil 2008.03 - 2010.11
SVQ Level 4 - Security Guard
Security Team -
Dublin /2019 - /2019
Digital Marketing
Ecom 360
Dublin 2023.02 -
Skills
- Digital marketing
- Client relations
- Sales strategies
- Marketing and advertising
- Administrative support
- Digital content generation
- Campaign support
- Internet and e-mail marketing
Languages
English
Advanced (C1)
Timeline
Digital Marketing
Ecom 360
2023.02 -
Ireland - Security Officer
TikTok/Amazon
2022.10 - 2023.03
Ireland - Customer Service Operator
Accenture
2022.02 - 2022.07
Ireland - Security Officer
Noonan
2019.10 - 2020.10
Ireland - Security Office
Mitie - J.P Morgan (Bank)
2019.09 - 2022.02
Ireland - Cleaner
Sea Clean
2019.06 - 2020.05
Brazil - Franchise Sales Manager
Imaginarium
2016.03 - 2019.01
Brazil - Salesman
O Pirralho
2008.07 - 2014.11
Technician - I.T Technician
IFET - Campus Rio Pomba
2008.03 - 2010.11
SVQ Level 4 - Security Guard
Security Team -
/2019 - /2019