HANSINI DANDENIYA
CORK
Summary
Focused Sales Analyst with comprehensive experience evaluating and predicting sales trends. Expertise in inside sales management, new business development and tracking and sales analytics. Proficient in various job-related software. Reliable team player possessing first-rate organizational, time management, and communication skills.
Overview
4
4
years of professional experience
Work History
Sales and Marketing Analyst
NOEL OSHEA PLANT HIRE
CORK
05.2023 - 06.2024
- Conducted detailed analysis of customer feedback surveys in order to improve customer service experience.
- Managed Invoice generation and purchase order documentations to ensure efficient financial transactions.
- Provide basic and accurate information in-person and via phone and email.
STRATEGIC RELATIONSHIP EXECUTIVE
INSPIRE X
COLOMBO
01.2022 - 01.2023
- Introduced company marketing packages to company owners.
- Conducted meetings with company owners to successfully close sales deals and drive revenue growth.
Customer Service Executive
SRILANKAN AIRLINES
COLOMBO
01.2020 - 01.2022
- Ensured that all customer queries were handled quickly and professionally.
- Provided technical support when necessary to resolve complex problems.
- Resolved customer complaints in a timely manner while maintaining professional attitude.
Education
HIGHER DIPLOMA IN BUSINESS MARKETING AND MANAGEMENT -
International College Of Business And Technology
COLOMBO02-2023
Diploma in Business Management And Administration -
International College Of Business And Technology
COLOMBO09-2021
Skills
- Paperwork processing skills
- Fluency in English language
- Excellent communication
- Adaptability to different customer needs
- Proficiancy in MS Office Suite
- Business process understanding
- Sales experience
Languages
English
First Language
English
Proficient (C2)
C2
Timeline
Sales and Marketing Analyst
NOEL OSHEA PLANT HIRE
05.2023 - 06.2024
STRATEGIC RELATIONSHIP EXECUTIVE
INSPIRE X
01.2022 - 01.2023
Customer Service Executive
SRILANKAN AIRLINES
01.2020 - 01.2022
HIGHER DIPLOMA IN BUSINESS MARKETING AND MANAGEMENT -
International College Of Business And Technology
Diploma in Business Management And Administration -
International College Of Business And Technology
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