Hannah Flynn
Rathgar ,Dublin
Summary
Dynamic Bar and Restaurant Supervisor skilled in liaising between FOH and BOH teams to support patron satisfaction. Allocates resources and coordinates workflow for optimal productivity and memorable hospitality experience. High-energy hospitality leader eager to contribute industry training to support seamless operations and consistent satisfaction. Skilled in leading teams in high-pressure environments. Delegates tasks and manages priorities with superior organizational skills and attention to detail.
Overview
6
6
years of professional experience
Work History
Bar and Restaurant Supervisor
The Harcourt Bar
Harcourt Street , Dublin
2023.01 - Current
- Allocated resources to manage high-volume shifts with efficiency and top-notch service.
- Enforced sanitation standards to maintain compliant bar and restaurant operations.
- Monitored bar needs and delegated tasks to reduce patron wait times.
- Reconciled POS data with receipts and cash on hand to enforce proper cash-handling and recordkeeping.
- Collaborated with bartenders to draft and implement promotional drinks and seasonal offerings.
- Monitored inventory and enforced proper rotation and storage requirements.
- Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service teams.
- Collaborated with chefs to plan and implement fresh, innovative menus, driving restaurant footfall and sales.
Seasonal Bartender
Sizzle Nightclub
Laganas , Zante
2023.06 - 2023.08
- Sold and served refreshments to customers, promoting fun atmosphere and driving revenue gains.
- Identified and promptly reported security threats to appropriate personnel.
- Prepared premises and supplies for arriving guests.
- Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.
Floor and Bar Staff
The Harcourt Bar
Harcourt Street , Dublin
2021.06 - 2022.12
- Maintained bar stocks, replenishing daily as necessary.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Cleared counters and disposed of waste and broken glass.
- Checked and reported faulty equipment to supervisors for repair.
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Peeled and sliced fruits for garnishing drinks.
Customer Sales Representative
Peaches and Cream
St. King Street , Dublin
2018.12 - 2021.12
- Adapted sales techniques to specific clients and promoted products based on individualized client needs.
- Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.
- Used consultative sales approach to understand and meet customer needs.
- Set up appointments with potential and current customers to discuss new products and services.
- Responded to telephone and in-person requests for information.
- Presented latest merchandise to prospective buyers.
Front of House Team Member
Dlr Mill Theatre
Dundrum , Dublin
2017.06 - 2020.12
- Greeted customers warmly and professionally on arrival, promptly directing to allocated seats.
- Coordinated Front of House and Back of House staff ahead of events for smooth execution to maximise guest satisfaction.
- Encouraged customer loyalty by delivering unparalleled service throughout dining experiences.
- Provided accurate times and schedules of performances and plays for the customers.
- Maintained clean and orderly reception area to uphold brand standards.
- Began running the social media accounts on top of regular responsibilities from 2019.
Education
Bachelor of Arts - History and Classical Studies
University College Dublin
Dublin 2021.09 -
Skills
- Safe food handling
- Diverse beverage knowledge
- Quality Assurance
- Hiring and training
- Staff supervision
- Conflict resolution
- Cleanliness
- Decision making
Contact Information
Phone number - 0896025120
Email - hannahmayflynn@gmail.com
Timeline
Seasonal Bartender
Sizzle Nightclub
2023.06 - 2023.08
Bar and Restaurant Supervisor
The Harcourt Bar
2023.01 - Current
Bachelor of Arts - History and Classical Studies
University College Dublin
2021.09 -
Floor and Bar Staff
The Harcourt Bar
2021.06 - 2022.12
Customer Sales Representative
Peaches and Cream
2018.12 - 2021.12
Front of House Team Member
Dlr Mill Theatre
2017.06 - 2020.12
Similar Profiles
SARA SULLIVANSARA SULLIVAN
ACCOUNT EXECUTIVE at Houghton Mifflin HarcourtACCOUNT EXECUTIVE at Houghton Mifflin Harcourt
Lucinda Elvida AbutuLucinda Elvida Abutu
Registered Nurse at University Of Port Harcourt Teaching HospitalRegistered Nurse at University Of Port Harcourt Teaching Hospital
Christopher BrowningChristopher Browning
Full-stack Software Engineer at Houghton Mifflin HarcourtFull-stack Software Engineer at Houghton Mifflin Harcourt